With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Overview :
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance.
Sales Associates have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire project.
Associates in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments.
Sales Associates are focused on customer service and finding and solving customer needs.
Key Responsibilities :
Ensures Customer Satisfaction
- Following Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer
- Actively seek customers throughout the store and escort customers to appropriate merchandise, regardless of department
- Ask open ended questions about the customer’s projects in order to determine their needs and level of expertise
- Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them
Drives Sales
- Discuss available options (good, better, best) and suggest related items / services outside of department that the customer may need
- Educate customers about the whole project
- Using empowerment program when necessary to satisfy customers
- Execute daily stock maintenance : all products signed, displayed, and clean
Builds Skills and Knowledge
- Maintain knowledge of all products in department and adjacent departments
- Proactively seek knowledge on all products and services
Maintains Safety and Security
Follows all safety policies and procedures, Loss Prevention policies and procedures
Competencies :
- Communicates Effectively
- Customer Focus
Skills :
- Interpersonal Skills
- Machine Operator - Fork lift , Order Picker, Reach Truck
Direct Manager / Direct Reports :
Department Supervisor
Travel Requirements :
No travel requirements
Physical Requirements :
- Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items Hybrid Work :
- Dependent
- Dependent
Working Conditions :
- Working within a flexible schedule that may include evening and weekends
- Warehouse environment that can be dusty and noisy
- Doors are frequently open, causing drafts and interior temperature changes
Minimum Education :
High School Diploma or equivalent
Minimum Years of Work Experience :
1 to 2 years Retail or Trade experience an asset
Minimum Leadership Experience :
Certifications :
Other Requirements / Assets :
Garden Center/ Seasonal Recovery Associate: Part Time - PORT COQUITLAM
Associates in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates have an emphasis on department and product knowledge, provide information on product features and are familiar with rela...
Call Center Representative Agent Work From Home - Part Time Focus Group Panelists
Call Center Representative Agent Work From Home - Part Time Remote Focus Group Panelists. You can do this part-time or full-time. This position is perfect for anyone looking for temporary, part-time or full-time work. If you are a call center representative agent or someone just looking for a flexib...
Call Center Representative Agent Work At Home - Part Time Paid Panelists
Call Center Representative Agent Work At Home - Part Time Remote Paid Panelists. You can do this part-time or full-time. This position is perfect for anyone looking for temporary, part-time or full-time work. If you are a call center representative agent or someone just looking for a flexible part t...
Kitchen & Bath Sales Associate: Part Time - VANCOUVER TERMINAL
Associates in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates have an emphasis on department and product knowledge, provide information on product features and are familiar with rela...
Seasonal Part Time Sales Help
Providing excellent customer service by following LIDS Sports Group customer service programs. Participate in store maintenance per the current visual guidelines including: proper merchandising, signage and store cleanliness. Participate in restocking and resetting of merchandise. Support and adhere...
Seasonal Part-Time (Seasonal)
Aider avec les processus omnicanaux, y compris les commandes AEL/REM (achetez en ligne, ramassez en magasin) et les commandes expédiées à partir du magasin (EXP/M). Participer aux processus de déchargement des camions, de remplissage des présentoirs et de planogramme (POG). Décrire les conditions en...
Retail-Sports Sales Associate (Part time-Flagship Store)
Today, Decathlon Canada has over teammates, more than 15 stores, two distribution centers, and an e-commerce platform that services our mission:. An opportunity to grow within the company (we even have our own school - Academy - training for personal or professional development). Discounts on produc...
Part Time Sales Associate, adidas Retail Store, Brentwood (#2066)
Help to support and create a team environment by respecting co-workers. Adheres to adidas’ brand values and Sales Associate competencies. Also able to work overtime hours during peak sales periods which include, but are not limited to, Thanksgiving, Christmas, Easter, Mother's Day, Father's Day, and...
Sales Associate-Coquitlam Centre (seasonal)
The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. It is therefore the policy of The Children’s Place to hire, train and promotes all of its associates and to administer all other personnel policies regardless of age, sex, d...
Lot Associate: Part Time - S. SURREY
Customer service and GET behaviours play a vital role in this position, as the Lot Associate is often the first and last Associate to interact with a customer. With a career at The Home Depot, you can be yourself and also be part of something bigger. The Lot Associate's primary responsibility is to ...