Engineering System Specialist - OTA

The Engineering System Specialist - OTA works within the Quality Engineering department at the Honda Canada National Office (HCI). The responsibilities of this position include the planning, validation, deployment, and post-launch monitoring of Over-The-Air (OTA) software updates for Honda and Acura vehicles in the Canadian market. This role supports OTA-related quality investigations and identifies market issues through data analysis, warranty review, and field investigation activities. The purpose of these activities is to ensure continuous quality improvement for Honda products in the Canadian automotive market.

Responsibilities

• Deploy Over-The-Air (OTA) software updates for various vehicle platforms. This includes pre-launch preparation, software validation, launch execution, and post deployment analysis.
• Manage OTA campaign schedules and coordinate closely with Honda stakeholders to ensure successful and timely launches.
• Monitor OTA campaign performance, identify OTA-related quality issues, and drive resolution through software countermeasures.
• Conduct data analysis of warranty claims and field reports to define and prioritize commonly occurring OTA-related issues.
• Issue reports for investigation activity – technical investigation to understand failure. This involves collecting and testing failed warranty parts, problem reproduction, and dealer visits.
• Provide technical support to various groups within Honda Canada including Tech Line, Field Engineering Specialists, Customer Relations, Product Planning, Publications, Sales, Advertising, IT, Training, and Legal.
• Generate service publications for dealers, other departments, and zones outlining update release notes and repair methods to address issues identified recently in the market.
• Represent Honda Canada in regional (North American) and global meetings by assembling and presenting Canadian market OTA performance, quality issues, and investigation findings.
• Coordinate directly with electrical and software suppliers to develop countermeasures.

Qualifications

Hiring practices

The salary range for this position is $86,900- $108,600 CAD annually. Individual salaries within this range are determined by a variety of job-related factors, including education, experience, knowledge, and skill set.

This is an on-site with occasional work-from-home position that requires employees to work on-site four days per week with the opportunity to work-from-home one day per week (with a dedicated workspace at the assigned company office) .

This posting is for an existing vacancy that Honda Canada Inc. is actively seeking to fill.

Honda Canada Inc. does not use artificial intelligence (AI) in its recruitment or candidate selection processes.

Honda Canada Inc. is committed to providing accommodations during the recruitment process for applicants with disabilities, upon request. Accommodations will take into account the applicant’s accessibility needs. If you require accommodation at any time during the recruitment process, please email Human Resources at accessibility@honda.ca or call (905) 888-4331.

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