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Collections Administrator

Collections Administrator

Meridia Recruitment SolutionsOntario
30+ days ago
Salary
CAD26–CAD28 hourly
Job description

Collections Administrator

Toronto

Reference # - AC 18237

Our client, one of Canada’s largest and most successful law firms is seeking a Collections Administrator to join their Finance department in Toronto.

Your Responsibilities :

  • The Collections Administrator is responsible for the timely and professional follow-up / collection of the Firm’s outstanding accounts for an assigned portfolio of lawyers across the Firm.
  • Contacting clients regarding past-due payment of accounts in accordance with Firm guidelines and procedures
  • Monitoring and maintaining the aged AR portfolio while achieving target departmental goals and KPIs
  • Maintaining accurate and up-to-date client files on the Accounts Receivable Collections Systems (ARCS)
  • Working closely with other collections administrators, legal assistants, lawyers and clients to investigate payments with insufficient details to be posted
  • Preparing reports on unapplied payments and large payments received
  • Completing client information forms as required
  • Processing client-fee credits
  • Providing exemplary customer service

Your Requirements :

  • University degree or college diploma is required
  • Minimum of two years of collections experience is preferred
  • Strong client service orientation combined with excellent communication skills
  • Strong proficiency in Microsoft Excel, Word and Outlook
  • Excellent oral and written communication skills
  • Ability to be flexible and work well in a close team environment
  • Exceptional attention to detail
  • Strong analytical and problem-solving skills