Nurse Educator - Hospital at Home

Job Description

Summary

Providence Health Care (PHC) is a health and wellness resource for all British Columbians. We’re committed to treating those we serve — and each other — with compassion and respect.

We provide a range of coordinated emergency, inpatient, outpatient, specialized diagnostic and treatment services and provincial services for people with serious mental illnesses, including those with addictions.

While it started with very humble roots, the PHC of today has grown; now there are almost 9,000 people working at our 17 sites. We have 8,000 staff, 1,500 medical staff / physicians, 200 researchers, 1,600 volunteers.

“How you want to be treated” is now a benchmark — for all of us, every day. PHC is strongly committed to creating and maintaining a workplace of choice where employees are recognized and valued. PHC strives to provide work-life balance and promotes a positive work culture by having integrated support model of training, mentoring and coaching so the Manager can support their staff to provide exceptional care.

We see a person before we see an illness. We believe that building relationships with our patients starts from the first encounter. We listen with open minds and hearts to help our patients regain stability and return to the things they enjoy.

Hospital at Home

Hospital at Home (HaH) is a new service designed to improve patient outcomes and increase patient satisfaction. It will enable eligible patients to receive acute-level care in their homes, rather than in the hospital.

How it works

Patients who meet specific eligibility criteria are transferred home where they will continue to receive necessary acute care. Patients are still considered inpatients even though their care is provided in their home, not in the hospital. They receive daily, in-person care from members of a dedicated, interdisciplinary team of hospital clinicians, supplemented by virtual visits and remote patient monitoring. In-person nursing and physician care is available 24 hours a day, seven days a week.

Fleet vehicles will be provided to our Hospital at Home nurses.

Position Overview

Hospital at Home is looking for a nurse educator to join this exciting new program to Providence Health Care. Hospital at Home is designed to increase acute care capacity, improve patient outcomes and increase patient satisfaction, it enables eligible patients to receive acute-level care in their homes, rather than in the hospital. A huge step towards additional care models within the home and an innovative solution to support the healthcare sector.

As a Hospital at Home educator you will :

• Facilitates learning by acting as a clinical resource, demonstrating expertise and leadership. Monitors staff progress against the growth plan and modifies / updates plans as needed to support staff's ability for achievement. Implements a variety of teaching / learning strategies that are congruent with the determined growth / learning plans.
• Participates in research activities, quality improvement, and risk management initiatives as required. Reviews literature and developments in practice, technology and equipment to maintain currency, consults with community experts, evaluates clinical practice systems / standards, identifies new theories / trends / education programs. Generates recommendations for alternative approaches, follows up on incident reports, conducts safety audits and recommends changes to selected policies, procedures, protocols. Initiates strategies to improve patient / resident care using principles of continuous quality improvement to promote delivery of high quality educational services.
• Supports nursing practices across the hospital by participating in nursing, hospital wide, and community committees and working groups, designing, implementing, and evaluating hospital wide educational programs. Participates as a member of a teaching group. Teaches other members of the multidisciplinary team as required.

Common diagnoses of Hospital at Home patients include :

Qualifications / Skills and Education

Education

Registration with the BC College of Nurses and Midwives as a practicing RN registrant, plus three years recent related nursing experience in the designated clinical area of specialty including one year of experience (or training) in areas such as teaching, leadership, mentoring and preceptoring, facilitating group processes, team building, orientation / education program design, development, implementation and evaluation. Educator Pathway education is preferred.

Skills and Abilities

Ability to teach, coach, and provide clinical support.

Demonstrated knowledge and ability to perform Cardiopulmonary Resuscitation (CPR) procedures appropriate for the area of service.

Ability to identify learning needs and develop educational programs.

Ability to provide and / or develop resource materials, including educational materials.

Ability to demonstrate knowledge of adult education principles.

Ability to lead a group.

Ability to work as a member of an interdisciplinary team.

Ability to apply decision making and analytical skills.

Ability to communicate effectively both verbally and in writing.

Ability to role model conflict resolution strategies.

Ability to prioritize and organize work independently.

Physical ability to carry out the duties of the position.

Ability to operate related equipment, including computers.

Duties and Responsibilities

Assesses and validates individual and group learning needs, and requests for education programs, by performing duties such as observing activities, discussing clinical issues with team members and / or patients / residents / families and analyzing data such as staff competency assessments and growth plans, practice changes, and quality improvement indicators, to determine specific educational requirements.

Plans, develops, implements, and evaluates a range of formal / informal educational programs and proposals for staff within the clinical area to meet learning needs, in collaboration with the Patient Care Manager, Practice Consultant and other nursing staff. Coordinates and schedules timely educational activities, identifies outcome indicators, and evaluates and revises programs as needed.

Orientates, supports, and coaches staff, preceptors / preceptees in clinical nursing skills and behaviours implementing role modeling, mentoring, and individual and group education / teaching and learning principles and processes. Develops and implements individual growth plans to address identified staff learning needs by coordinating the development and implementation process with the Patient Care Manager, Practice Consultant, and designated personnel and ensuring there is a growth plan for each staff member. Provides regular updates to the Patient Care Manager on the learning progress of staff.

Facilitates learning by acting as a clinical resource, demonstrating expertise and leadership. Monitors staff progress against the growth plan and modifies / updates plans as needed to support staff's ability for achievement. Implements a variety of teaching / learning strategies that are congruent with the determined growth / learning plans.

Incorporates established educational standards and ensures education content reflects the most up-to-date, peer-reviewed, evidence-based best practice. Liaises with and provides feedback to other educators to ensure resources are current, relevant, cost effective and coordinated.

Participates in students' clinical experience as required by collaborating with the Patient Care Manager and other team members in the assignment of preceptors to students in conjunction with the unit training program for nurses.

Supports and guides team members in collaboration with peers and others in resolution of moral / ethical patient / resident or team issues and conflict situations by utilizing advanced communication skills and providing educational support.

Reviews policies, procedures, and reference materials and makes recommendations for changes. Updates as approved.

Participates in research activities, quality improvement, and risk management initiatives as required. Reviews literature and developments in practice, technology and equipment to maintain currency, consults with community experts, evaluates clinical practice systems / standards, identifies new theories / trends / education programs. Generates recommendations for alternative approaches, follows up on incident reports, conducts safety audits and recommends changes to selected policies, procedures, protocols. Initiates strategies to improve patient / resident care using principles of continuous quality improvement to promote delivery of high quality educational services.

Promotes the use of research findings into practice by incorporating information into policies, procedures, reference materials, educational materials, and teaching sessions.

Supports nursing practices across the hospital by participating in nursing, hospital wide, and community committees and working groups, designing, implementing, and evaluating hospital wide educational programs. Participates as a member of a teaching group. Teaches other members of the multidisciplinary team as required.

Incorporates CASN Nursing Informatics Entry-to-Practice Competencies such as :

Using relevant information and knowledge to support the delivery of evidence-informed patient care.

Using Information and Communication Technologies in accordance with professional and regulatory standards and workplace policies.

Using information and communication technologies in the delivery of educational materials and to support staff information synthesis in accordance with professional and regulatory standards in the delivery of patient / client care.

Provides input to the Patient Care Manager in the Performance Planning and Coaching process as requested by a staff member and / or Leader.

Documents processes, utilization statistics, maintains records / databases and provides written and verbal reports and feedback as required to demonstrate accountability and to continuously improve the quality of clinical education services.

Provides input and recommendations to the Patient Care Manager regarding physical space, equipment, supplies, and staffing requirements.

Performs other related duties as assigned.