Network Operations Engineer

Job Opportunity : Network Operations Engineer (Hybrid)

Our client, a leading IT solutions provider of innovative IT

solutions, specializes in delivering tailored services to

businesses across a broad spectrum of industries. With a strong

foothold in the Greater Toronto Area (GTA) and beyond, they offer

expertise in assessing, designing, implementing, and managing

comprehensive IT solutions on the following areas : Data Center

Optimization and Virtualization Data Security and Protection

Managed IT Services Cloud Hosting Solutions Network Infrastructure

and Cybersecurity They are seeking a Network Operations Engineer to

join their team based in the Greater Toronto Area (GTA). In this

role, you will be part of the Network Operations Center (NOC) team,

collaborating with Network Specialists, Support Services

Technicians, and the Manager of Support Services. You will be

responsible for identifying customer requirements and executing

recommendations provided by our client. Additionally, you will

resolve technical support issues within your specialization,

support internal infrastructure systems, and provide on-call

escalation when necessary. If you're passionate about

troubleshooting and designing solutions, and you stay updated on

the latest technological trends, we want to hear from you! Key

Responsibilities : Resolve technical support issues within your

specialization within the NOC. Plan and implement internal NOC

systems. Support internal infrastructure systems and services.

Collaborate with the architecture team to develop new offerings and

implement processes and systems. Provide on-call escalation support

for problem tickets. Implement project services as required.

Provide Tier 3 network support with limited supervision. Develop

and maintain network configuration and documentation according to

industry best practices. Skills and Competencies : Experience with

Fortinet Firewall and Switch Installation and Administration.

Strong organizational and planning skills. Excellent

problem-solving and analytical skills. Migration Skills, Strong

client relations skills. Excellent oral and written communication

skills. Ability to prioritize and execute tasks effectively in a

high-pressure environment. Experience working in a team-oriented,

collaborative environment. Self-motivated with the ability to work

independently. Qualifications : Bachelors degree in a

technology-related field or equivalent experience. Minimum of 8

years of related experience. Fortinet Certified Professional (or

alternative) Job Types : Full-time, Permanent Hybrid work model (2 / 3

days a week in office) Salary : $90,000 per year Language

Requirement : French proficiency not required. Schedule : 8-hour

shifts, Monday to Friday