Technical TrainerGemTek • Ottawa, ON, CA
No longer accepting applications
Technical Trainer
GemTek • Ottawa, ON, CA
11 days ago
Job type
- Full-time
- Temporary
Job descriptionPost secondary education in telecommunications, network engineering, technical communications, or related field 5+ years of experience in technical documentation, training, or operational enablement within complex technical environments Experience working with cross functional operations, engineering, and project teams Strong documentation and communication skills Proficiency with tools such as Confluence, SharePoint, and MS Office Bilingual English and French preferred Develop and maintain Standard Operating Procedures (SOP) and operational workflows Design role based training programs, onboarding materials, and certification content Create and manage a centralized operational knowledge base Adapt vendor training and deliver Train the Trainer programs Support operational readiness, testing feedback, and continuous improvement Align training delivery with system activation and operational ramp-up milestones Track training completion and baseline competency requirements Develop incident response and escalation playbooks Full-time opportunity with one of GemTek’s most trusted and prestigious clients Competitive salary and strong benefits High visibility role with real operational impact Stable, long term environment with growth opportunities
Overview
Full-time perm : Technical Trainer and Operational Enablement Lead
GemTek Recruiting is partnering with an elite, global technology organization to hire a Technical Trainer and Operational Enablement Lead. This is a highly respected client of ours and a fantastic environment for professionals who want to work on complex, large scale network operations with strong leadership and long term vision.
Reliability clearance is mandatory. Applicants must have resided in Canada continuously for the past 5 years. Please apply only if this requirement is fully met.
This role is responsible for building and institutionalizing operational training, documentation, and workflows to ensure operational teams are fully prepared, certified, and execution ready as systems scale.
Location
- On-site in Gatineau, QC
- Temporary work location in Ottawa, ON during transition
- On site presence required starting 2026
Required Experience
Key Responsibilities
Why This Role
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Technical Trainer • Ottawa, ON, CA
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