Front of House Supervisor - Boston Pizza Shawnessy

Overview

Now Hiring : Server / Supervisor (Hybrid Role)

Boston Pizza Shawnessy

Are you the kind of server who naturally leads the floor? The one others go to for help, direction, and energy during a rush?

Our Shawnessy location is well esablished and busy. We’re looking for a Server / Supervisor who can seamlessly step between serving guests and leading the team.

This is a hybrid role for someone ready to take the next step in leadership while still loving time on the floor.

What This Role Looks Like

You’ll work a mix of :

Server shifts delivering exceptional guest experiences

Supervisor / Management shifts supporting operations, coaching staff, and running the floor

You are the bridge between the team and management — setting the tone, solving problems, and keeping service smooth when it matters most.

What We’re Looking For

Proven serving experience in a busy restaurant or bar

Natural leader who others respect and follow

Confident decision-maker during high-volume periods

Strong communication and coaching skills

Organized, dependable, and calm under pressure

Passion for hospitality and building guest relationships

Open availability for evenings and weekends

Responsibilities

As a Server :

Deliver outstanding food & beverage service

Build genuine guest connections that create regulars

Thrive in a fast-paced, high-energy environment

As a Supervisor :

Lead pre-shifts and support team performance on the floor

Assist with sections, table flow, and service timing

Support new staff training and coaching in the moment

Handle guest concerns professionally and confidently

Work closely with management to keep operations running smoothly

Why This Role is Exciting

Opportunity to grow into higher management roles

Be part of a location that is rapidly expanding and building momentum

Work with a supportive leadership team that invests in development

Earn great tips on server shifts while building leadership experience

If you’re ready to step into leadership without stepping away from the floor , this role is for you.

Apply today and grow with us at Shawnessy.

Qualifications

Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy, and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!