Bilingual Order Management Representative

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This range is provided by Bilingual Source. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base Pay Range

CA$50,000.00 / yr - CA$60,000.00 / yr

President, Bilingual Source | Guiding Canadian businesses to attract & retain elite bilingual talent | 20 Year recruitment veteran

Introduction

Our client is seeking a dependable, detail-oriented Bilingual Customer Service Representative to join their Concord, Ontario office. This is a fully in‑office position, ideal for someone who thrives in a structured environment and values long-term stability. Fluency in French and English is required.

What You’ll Do

You will manage full‑cycle sales orders, support internal teams, and serve as a key point of contact for clients in the food and grocery sector. Your work will directly support the outside sales team and ensure timely, accurate order processing.

Responsibilities

• Enter and manage approximately 20 customer orders daily using a proprietary ERP system
• Coordinate with outside sales to provide order updates
• Follow up with accounting on credit terms and with purchasing on non‑inventory items
• Manage RMAs and track open orders
• Distribute orders internally for shipping
• Run daily reports to expedite open sales orders
• Communicate effectively with internal departments

Qualifications

Why Work with Us

Join a global company with over 10,000 employees worldwide and a strong Canadian presence. Our client offers a supportive, professional workplace with a focus on consistency and reliability. You’ll be part of a small, stable team with opportunities to grow within the organization, just as your predecessor did.

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