Are you looking to make a difference in a patient’s life? At AmerisourceBergen, you will find an innovative and collaborative culture that is patient focused and dedicated to making a difference. As an organization, we are united in our responsibility to create healthier futures. Join us and Apply today!
What you will be doing
PRINCIPALES FONCTIONS ET RESPONSABILITÉS :
- Créer et maintenir les dossiers des patients dans le CRM en s'assurant que l'information documentée est exacte et mise à jour régulièrement
- Exécuter des tâches administratives essentielles à la progression des patients à travers le Programme
- Assurer l'intégrité des données
- Agir en tant que liaison entre les autres membres de l'équipe
- S’occuper des télécopies (entrant / sortant) de manière appropriée et en temps opportun
- Organiser l'horaire de travail pour compléter les heures de travail dans plusieurs fuseaux horaires
- Étiqueter et joindre les documents au CRM
- Capacité à couvrir différents quarts de travail
- Fonctions ad hoc telles qu'attribuées
PRIMARY DUTIES AND RESPONSIBILITIES :
Create and maintain patient records in the CRM by ensuring information documented are accurate and updated regularlyExecute administrative tasks critical to the progression of patients through the ProgramEnsure data integrityAct as a liaise between other members of the teamHandling faxes (incoming / outgoing) accordingly and timelyOrganize work schedule to complement working hours in multiple time zonesLabeling and attaching documents to the CRMAbility to cover various shiftsAd hoc duties as assignedWhat your background should look like
EXPÉRIENCE ET NIVEAU D’ÉDUCATION REQUIS :
Excellentes compétences en informatiqueMinimum de 2 ans d'expérience dans un rôle administratif ou de saisie de données similaireExpérience avec le logiciel SalesForce (ou expérience avec un système de CRM) est un atoutExpérience avec le logiciel de télécopie (MyFax ou Right Fax) un atoutDiplôme d'études secondaires ou scolarité postsecondaire préféréFormation professionnelle technique ou combinaison équivalente d'expérience et de formation.2 ans d'expérience directement reliée.COMPÉTENCES , CONNAISSANCES ET APTITUDES REQUISES :
Connaissance de la terminologie médicale est un atoutCapacité à travailler de façon autonomeCapacité à fournir une assistance aux membres de l'équipe pendant les périodes de charge de travail accrueCapacité à reconnaître et à questionner des données anormales et d’intensifier le travail à faire si nécessaireCapacité de prévoir et d'ajuster l'horaire et ajuster la charge de travailSolides compétences analytiquesCompétences interpersonnelles et de leadership efficacesSens de l'organisation; souci du détailCapacité à respecter systématiquement les échéances; Compétences en gestion du temps et capacité à établir les prioritésExcellentes aptitudes de résolution de problèmes; capacité à résoudre les problèmes avec efficacité et efficienceConnaissance de Microsoft Word, Excel, PowerPoint et d'autres programmes OfficeAptitude à communiquer efficacement en anglais et en français (oral et écrit) pour les provinces du Québec et du Nouveau-BrunswickEXPERIENCE AND EDUCATIONAL REQUIREMENTS :
Excellent computer skillsMinimum 2 years experience in a similar administrative or data entry roleExperience with the SalesForce software (or experience with a CRM system) an assetExperience with the faxing software (MyFax or Right Fax) an assetHigh School Diploma or Post Secondary schooling preferredTechnical vocational training or equivalent combination of experience and education2 years directly related experienceMINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS :
Knowledge of medical terminology an assetAbility to work autonomouslyAbility to provide assistance to team members during periods of increased workloadAbility to recognize and question abnormal data and escalate if need beAbility to foresee and adjust scheduling and adjust workloadStrong analytical skillsEffective interpersonal and leadership skillsEffective organizational skills; attention to detailAbility to consistently meet deadlines ;Time management skills and ability to prioritize tasksExcellent problem-solving skills; ability to resolve issues effectively and efficientlyKnowledge of Microsoft Word, Excel, PowerPoint and other Office ProgramsAbility to communicate effectively in English and French (oral and written) for the Quebec and New Brunswick provincesWhat AmerisourceBergen offers
We offer competitive total rewards compensation. Our commitment to our associates includes benefit programs that are comprehensive, diverse and designed to meet the various needs across our associate population.
Throughout our global footprint and various business units, we take a balanced approach to the benefits we offer. Many benefits are company-paid, while others are available through associate contributions. Specific benefit offerings may vary by location, position and / or business unit.
Schedule
Part time
Affiliated Companies :
Affiliated Companies : Innomar Strategies
Equal Employment Opportunity
AmerisourceBergen is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
COVID-19 Vaccine Policy
As of October 18, 2021, AmerisourceBergen requires all Canadian team members to be fully vaccinated and show proof of completed vaccine status at time of hire. If you cannot receive the COVID-19 vaccine due to a qualifying medical condition or sincerely held religious belief you will be required to follow AmerisourceBergen’s policy and process to apply for an exemption / accommodation.
Accessibility Policy
AmerisourceBergen is committed to fair and accessible employment practices. When requested, AmerisourceBergen will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.