IT Project Specialist

Job Description

Job Description

Description

VC3 is seeking a Project Specialist to join our Project Services Team! They will provide client on-boarding, technical expertise, and support to projects across a wide scope of clients, with an extensive array of technical environments and within our cloud.

This position will allow you to work alongside some of the most talented engineers in the country and afford you the opportunity to grow with an innovative managed services provider that has a 25-year history of providing a full range of IT solutions and is continuing to expand throughout the country.

The Project Specialist will provide a high level of customer service to clients through excellent communication and detailed documentation. They will work with other Project Specialists and Project Managers to deploy equipment and tools, as well as provide technical expertise during the onboarding process. This position will be working remotely and on-site at client locations throughout VC3’s territory of 25+ states.

Here’s what we need from you :

• High school diploma required; associate’s or bachelor’s in a technology-related degree preferred
• 3+ years of experience in any combination of information system design, installation, configuration, troubleshooting, maintenance, and documentation; office automation / productivity applications specification, installation, operation, and maintenance
• Strong knowledge of current IT concepts, issues, practices, methodologies, and trends
• Strong writing skills; must be able to develop detailed documentation for both the Projects Team and clients
• Ability to multitask and adapt to changes quickly
• Must be process driven; follow and develop VC3’s proven processes with an attention to detail
• Must be passionate about technology and delivering the highest level of customer service
• Self-motivated and highly organized; able to handle a variety of tasks and responsibilities in an efficient manner with a high level of quality
• Effective and constant communication with clients, vendors, and peers; ability to communicate technical concepts to non-technical audiences
• Desire to make a difference!

These are the technical skills that you will need to have :

The following aren’t required, but are highly desirable :

Culture is an integral part of working at VC3.

Our company values represent the most important values, the ones we live by :

And, here is some additional info you will want to know :