Bilingual Multi-Line Claims Adjuster, Full Time, HYBRID (Bathurst, NB)SCM Insurance Services • Bathurst, Gloucester County, CA

Bilingual Multi-Line Claims Adjuster, Full Time, HYBRID (Bathurst, NB)

SCM Insurance Services • Bathurst, Gloucester County, CA

1 day ago

Job type

Full-time

Job description

Bilingual Multi-Line Claims Adjuster (Full-Time, Hybrid – Bathurst, NB)

Join to apply for the Bilingual Multi-Line Claims Adjuster (Full-Time, Hybrid – Bathurst, NB) role at SCM Insurance Services.

Summary

The Bilingual Claims Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow‑up of opportunities in a timely manner. To succeed in this role, the ideal candidate should have background / experience in Property, Casualty, and / or Liability.

Key Responsibilities

Prompt contact and follow up with policy holders and claimants.
Investigate the cause and report to clients with solid recommendations.
Using supplied technology (e.g., Docusketch), scope and establish quantum of damages.
Identify exposures, recommend reserves, investigate required exposures, prepare action plans, and negotiate fair and satisfactory settlements.
Provide high level of customer service throughout the claims process to clients and the insured.
Participate and share ownership and responsibility for after‑hours customer service requirements when required.
Perform duties in compliance with established work standards, policies and procedures.

Qualifications And Experience

Completion of high school education; university degree or post‑secondary education related to insurance will be given preference.

Proficiency in Microsoft Office products (Outlook, Word, Excel, OneDrive).

At least 2 years' relevant experience in claims adjusting.

Adjuster's license, or currently pursuing CIP designation with ongoing commitment to education and learning.

Effective analytical skills, including identification of cause-and-effect dynamics.

Ability to draw valid conclusions and communicate them effectively.

Ability to interpret complex legal documents and perform advanced numerical calculations including analysis of comparative information.

Excellent communication skills, including listening, interviewing, negotiating, and ability to flex style to audience.

Proactive, positive approach to customer service ensuring timely resolution of inquiries.

Strong interpersonal skills to handle conflict and difficult situations.

Why Join ClaimsPro?

You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories.

Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles – the sky is the limit.

You will work on the industry‑leading iAdjust software, designed by adjusters for adjusters.

You will be supported by experienced local claims support, centralized after‑hours support, and dictation services.

Your claims load is driven by senior executives and business development staff from coast to coast.

You are compensated for your billable hours and other costs.

You are working in parallel with other SCM Insurance Services teams.

Your workload is balanced to ensure you can maintain a high‑quality level.

Visit www.scm.ca or www.claimspro.ca to learn more.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies : We will not accept unsolicited resume submittals from third‑party recruiters and hereby request agencies not to contact our employees or managers directly. We will not pay any placement fee for unsolicited resumes.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Finance and Sales

Industries

Insurance

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Adjuster • Bathurst, Gloucester County, CA

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