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Sales & Marketing Manager
Sales & Marketing ManagerMaxPeopleHR • Concord, ON, Canada
Sales & Marketing Manager

Sales & Marketing Manager

MaxPeopleHR • Concord, ON, Canada
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

About Our Client

Four Seasons Sunrooms-GTA (FSS-GTA) is a well-established, locally owned and operated residential design-build company specializing in custom Sunrooms, Solariums, Additions, and Outdoor Living spaces. As part of the Four Seasons Outdoor Living Group network, the team combines trusted, well-engineered products with hands-on craftsmanship and personal service.

Every project is thoughtfully designed and built to enhance how families live in their homes, with a focus on quality, transparency, integrity, and care at every step.

As the business continues to grow, Four Seasons Sunrooms-GTA is investing in strong leadership to support its next stage of development and further strengthen the homeowner experience.

This is an existing vacancy within the sales team.

FSS-GTA’s Core Values

Four Seasons Sunrooms-GTA is a family-owned, values-driven company, and we’re looking for people who naturally align with the way we work. Our core values guide every decision and define how we show up for our team and our customers:

For the Greater Good – Makes decisions that benefit the team, the client, and the community.

Team Player – Builds trust, collaborates openly, and takes accountability.

Details Matter – Values craftsmanship, precision, and doing things the right way.

Have Passion – Brings positive energy, drive, and commitment to every challenge

FSS-GTA is looking for someone who operates with integrity, humility, and pride of workmanship — someone who will fit seamlessly within a high-growth, family-owned environment where people genuinely care about the work they do.

What You’ll Be Doing

This opportunity is best suited for a leader who is energized by coaching people, elevating standards, and building a consistent, high-performance sales culture. If you enjoy developing others more than just closing, you will thrive here.

You will lead and support a growing team of experienced in-home Sales Design Consultants, including three senior and two junior team members. The focus is on strengthening consultative selling practices, maintaining pricing discipline, and ensuring every project is set up for success.

Working closely with Marketing and Operations, you will help create a seamless client journey from first inquiry through installation, while reinforcing a culture of accountability, continuous improvement, and values aligned decision making.

This position sits within a homeowner facing, in home consultative sales environment rather than a business-to-business model, and requires experience leading teams that sell premium, high ticket home improvement projects.

In This Role, You Will:

  • Lead, coach, and develop the sales team through in-field coaching, accompanied sales consultations, structured training sessions, and regular performance feedback
  • Reinforce a trust-based, consultative in-home sales approach tailored to residential homeowners
  • Ensure accurate scoping, pricing discipline, and margin protection throughout the sales process
  • Maintain CRM accuracy and pipeline transparency, ensuring consistent lead follow-up and nurturing
  • Partner closely with Operations to support smooth project handoffs and proactive customer communication
  • Collaborate with Marketing on lead flow, campaign effectiveness, and showroom / event activity
  • Model and reinforce values-aligned standards, accountability, and continuous improvement.

Compensation Overview

This is a salaried leadership role with a competitive base aligned to experience, leadership depth, and scope of responsibility.

In addition to base salary, the role includes team-based performance override incentives tied to overall sales results, margin performance, and the effectiveness of the sales team. Total first-year earnings are designed to be highly competitive and meaningfully linked to team performance.

This role does not carry an individual sales quota or personal commission. Success is measured by how well you lead, coach, and scale the team, in close partnership with Marketing and Operations, to drive revenue, profitability, and customer experience.

Final compensation will be determined based on experience, leadership scope, and overall fit for the role.

Key Responsibilities:

Governance & Profit Protection

  • Safeguard company reputation and profitability by enforcing ethical and compliant sales practices
  • Review and approve all sales agreements to ensure pricing, structure, and documentation meet company standards
  • Ensure contracts align with financial targets and operational capabilities

Revenue Leadership & Goal Achievement

  • Own the company’s annual sales plan; achieve defined revenue and margin goals.
  • Analyze performance metrics (close rates, margin, average ticket, rehash success) to optimize profitability.
  • Convert missed consultations into re-hash opportunities and manage a structured re-engagement program.
  • Maintain weekly scorecards tracking demo rate, close rate, referral rate, and average sale value.

Sales Team Development & Coaching

  • Recruit, hire, and onboard Sales Design Consultants aligned with company culture
  • Train and certify team members in the Four Seasons 10 Habits sales model and trust-based in-home consultation process
  • Conduct scheduled training meetings, ride-alongs, and quality-control calls
  • Review pitch and miss recordings and provide consultative
  • Coach underperformers, recognize top performers, and hold the team accountable to performance standards while supporting professional growth

Sales Operations & Systems

  • Oversee assignment of confirmed appointments by skill and territory
  • Enforce CRM protocols and follow-ups and monitor pipeline conversion
  • Manage all sales tools including demo kits, presentation materials, financing programs and software
  • Implement inspection routines to ensure consistent execution and adherence to the sales model

Marketing Collaboration & Lead Generation

  • Partner with Marketing to ensure consistent lead flow and a full appointment calendar
  • Oversee appointment setters, showroom hosts, and the marketing coordinator
  • Support home shows, events, and promotional campaigns while ensuring brand alignment and lead quality

Requirements

What We’re Looking For:

  • Bachelor’s degree in business administration, Marketing, or a related field (preferred)
  • 7–10+ years of progressive sales leadership experience in residential home improvement, design-build, or custom renovation environments involving high-ticket, in-home consultative sales
  • Strong background in consultative selling; familiarity with Dave Yoho, Rick Grosso, or Brian Tracy systems is an asset
  • Proven ability to coach, develop, and motivate sales teams
  • Understanding marketing funnels, lead generation systems, and nurturing strategies
  • CRM proficiency (HubSpot, MarketSharp, Salesforce, or similar)
  • Solid financial acumen with an understanding of pricing, margins, forecasting, and ROI
  • Strong communication, negotiation, and relationship-building skills
  • Ability to adapt and thrive in a dynamic environment
  • Valid driver's license and willingness to travel within the GTA

Benefits

Why Join Four Seasons Sunrooms-GTA

  • Lead a team in a relationship-based, trust-driven consultative sales environment, not a high-pressure model.
  • Step into a true leadership role, focused on coaching and developing a high-performing sales team
  • Work with a respected brand and premium solutions that homeowners genuinely value
  • Partner closely with ownership, Marketing, and Operations to deliver a seamless, end-to-end client experience
  • Benefit from qualified inbound homeowner leads supported by an established marketing engine
  • Enjoy a competitive base salary with meaningful performance-based override incentives, plus Health and Dental benefits.
  • Grow with the organization as it continues to scale, with room for longer-term career progression
  • Travel within the GTA is part of the role; travel-related expense considerations will be discussed during the interview process.

For consideration, please apply online.

Recruitment Technology Notice

MaxPeople uses artificial intelligence-enabled tools for administrative and documentation purposes during the recruitment process, including the transcription of phone and video interviews. AI is not used to make hiring decisions.

Accessibility and Equal Opportunity

Four Seasons Sunrooms-GTA and MaxPeople are equal opportunity employers committed to building an inclusive, accessible recruitment process. Accommodations are available at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).

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