front desk agent

Hospitality Inn Hotel
Port Alberni, BC, CA
$18,5 an hour
Permanent
  • Education :
  • Expérience :

Education

Secondary (high) school graduation certificate

Tasks

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients / guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Provide customer service

Work conditions and physical capabilities

Fast-paced environment

Personal suitability

  • Dependability
  • Efficient interpersonal skills
  • Flexibility
  • Reliability

Experience

  • Will train
  • Durée de l'emploi : Permanent
  • Langue de travail : Anglais
  • Heures de travail : 35 to 40 hours per week
  • 30+ days ago
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