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Application Specialist
Application SpecialistEcolab • Edmonton, Alberta, Canada
Application Specialist

Application Specialist

Ecolab • Edmonton, Alberta, Canada
14 days ago
Job type
  • Full-time
Job description

Ecolab is currently seeking candidates for an Application Specialist role to support the Nalco Water Downstream business in Edmonton and Fort Saskatchewan you are a passionate technical professional that likes to work in an autonomous hands-on environment we invite you to will be primarily responsible for working with Sales Representatives on executing service plans in strategic district will involve the completion of agreed-upon contractual services in your assigned accounts and providing customers with problem-solving will also assist District Sales Representatives with start-ups of both new applications in current customers and in transitioning competitively-held accounts. This position will also require you to build strong relationships with your assigned customer base to generate a high level of customer satisfaction.

Whats in it For You :

  • The opportunity to take on some of the worlds most meaningful challenges helping customers achieve clean water safe food abundant energy and healthy environments.
  • The ability to make an impact with a company that is passionate about growth.
  • The support of an organization that believes it is vital to include and engage diverse people perspectives and ideas to achieve our best.

What You Will Do :

  • Provide routine service support to Sales Representatives in strategic district accountsto execute agreed upon customersystem assurance and continuous improvement plans.
  • AssistSales Representatives with plant surveys of prospective customers.
  • Assist Sales Representatives with start-ups of new applications in both existing customers and new accounts.
  • Develop strong relationships with the key stakeholders in the strategic district accounts where you provide service support to other District Sales Representatives.
  • Provide technical support to customers; identifying and resolving customer pain points escalating as required.
  • Engage in problem-solvingby performing system analysis interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels.
  • Supportservices include sample testing light maintenance customer service service report generation chemical ordering chemical inventory management general labor activities.
  • Actively support innovations and technology in the strategicdistrict accounts where you provide your support to District Sales Representatives.
  • Position Details :

  • Territory will include travel in the Edmonton and Fort Saskatchewan areas with daily on-site customer support
  • Some overnight travel may be required
  • Minimum Qualifications :

  • Post Secondary diploma and related industry experience
  • Must have a valid drivers license and acceptable motor vehicle record
  • Able to travel to the US for training / meetings
  • No immigration sponsorship is available for this position
  • Physical Demands :

  • Must have the ability to Lift / Push / Pull / Carry up to 55 pounds chest high
  • Preferred Qualifications :

  • Post Secondary diploma or degree in engineering or chemical technology
  • Strong mechanical aptitude
  • Practical computer application literacy including Microsoft Office and the ability to learn internal business systems.
  • Prior experience that required excellent communication skills a strong work ethic and the ability to multitask.
  • Experience in oil and gas industry preferred
  • Previous Refinery / Petrochemical experience
  • Water treatment or specialty chemical industry experience
  • #li-ca

    Required Experience :

    IC

    Key Skills

    Laboratory Experience,SQL,Accounts Receivable,.NET,DICOM,Cash Application,Product Demos,Sonography,Customer Support,Medical Imaging,Technical Support,Application Support

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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    Application Specialist • Edmonton, Alberta, Canada

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