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Working at YWCA Banff
YWCA Banff is looking for a people‑first People & Culture Coordinator to build and strengthen an employee experience. You will play a key role in shaping a growing People & Culture department by supporting hiring, onboarding, people systems, and culture initiatives that help staff feel connected, valued, and set up to thrive. This role reports directly to the People & Culture Manager and helps foster a supportive, inclusive, engaged workplace where every employee has a sense of belonging, feels valued, and is connected to our mission. It also supports People & Culture functions and ensures HR processes run smoothly across every stage of the employee lifecycle.
- Salary : $50,000 – $60,000
- Full‑time, Year‑Round Position
- 37.5 hours per week
- Hybrid – In‑Office / Work from Home
What You’ll Do
General Responsibilities
Serve as a trusted first point of contact for staff and candidates, ensuring every interaction reflects care, professionalism, and YWCA Banff’s valuesMaintain accurate digital and electronic employee records in Aleta and other HR systemsCoordinate recruitment, onboarding, and offboarding activities that contribute to a welcoming and inclusive employee experienceSupport the recruitment process by posting job ads, screening candidates, coordinating interviews, completing reference checks, and preparing employment contractsSupport payroll and HR projects with timely, accurate data and compliance supports (timesheet reminders, tracking, training records)Respond to employee questions related to HR processes, policies, and proceduresCoordinate HR projects (meetings, training, surveys), maintain agendas, and record minutesUphold the highest standards of confidentiality, document management, and data integritySupport additional projects as assignedRecruitment, Onboarding & Employee Life Cycle
Coordinate end‑to‑end recruitment logistics, including job postings, candidate communications, interview scheduling, reference checks, and offersSupport inclusive recruitment and onboarding practices that reflect YWCA Banff’s feminist and reconciliation values—ensuring culturally safe and equitable experiencesEnsure job postings are inclusive, values‑aligned, and representative of YWCA Banff’s cultureMaintain recruitment templates, posting records, and job description archivesCoordinate onboarding logistics (IT setup, workspace access, benefits enrollment, welcome materials)Manage employment documentation, including contracts, amendments, and onboarding / offboarding formsSupport offboarding processes to ensure smooth transitions and positive closureEnsure onboarding materials reflect cultural awareness, land acknowledgement, and Indigenous inclusion principlesALETA / HRIS System
Provide administrative support for Aleta, including recruitment configurations, onboarding workflows, and content library managementKeep employee files current, including policy sign‑offs and agreement records (e.g., overtime, work‑from‑home)Prepare monthly and quarterly People & Culture reports for leadership and the BoardFormat and maintain policies, employee handbooks, and People & Culture resources; coordinate acknowledgements and recordkeepingCulture & Engagement
Support wellness programs and help coordinate health and engagement initiativesSupport employee engagement / satisfaction surveys and compile feedback summariesCoordinate recognition programs to celebrate achievements and milestonesMaintain an annual calendar of People & Culture events, training, and initiativesStrengthen internal communication channels to support clarity, connection, and alignment with YWCA Banff’s values and prioritiesEnsure YWCA Banff’s Advocacy Framework is reflected in HR policies, communications, and training initiativesHealth, Safety & Compliance
Participate in the Joint Health and Safety Committee (JHSC), record minutes, and track inspection outcomes and follow‑up actionsTrack safety training attendance and promote workplace safety awareness and complianceMaintain WCB claims, workplace injury, and OHS recordsCoordinate health and safety onboarding and support ongoing compliance reportingQualifications & Experience
Post‑secondary diploma or certificate in Human Resources, Business Administration, or related field1–3 years of administrative or HR‑related experienceStrong interpersonal communication, organizational skills, and active listeningDemonstrated empathy, professionalism, and discretion when handling sensitive information and supporting employee needsProficiency with Microsoft Office Suite and HRIS platforms (experience with Aleta is an asset)Knowledge of Alberta Employment Standards, WCB, and Occupational Health & Safety regulationsExcellent attention to detail, time management, and the ability to manage multiple prioritiesA passion for collaboration and a team‑focused mindsetA commitment to collaboration, equity, diversity, inclusion, and YWCA Banff’s feminist valuesCommitment to reconciliation and to advancing equity, diversity, and inclusion through culturally safe HR practices that recognize Indigenous history, knowledge, and lived experienceEquity, diversity, and inclusion lens to all responsibilities and engagement strategiesPosition Details
The People & Culture Coordinator is a full‑time, year‑round position working 37.5 hours per week, with a salary range of $50,000 to $60,000. This role follows a hybrid work model, combining in‑office and work‑from‑home arrangements. The successful candidate must be located in the Bow Valley.
Housing can be a barrier in the Bow Valley; subsidized staff accommodation is currently available for the successful candidate.
Why Work with Us
At YWCA Banff, we believe meaningful work starts with feeling supported, safe, and well. Our approach to workplace wellbeing is guided by ‘The Working Minds’, ‘Mental Health First Aid’ and ‘Psychological Health & Safety’ programs developed by the Mental Health Commission of Canada, supporting psychological health and safety across the organization.
We offer a competitive total compensation and benefits package designed to support your wellbeing, work‑life balance, and long‑term security, with flexibility and opportunities for ongoing training and professional development.
Vacation Leave & Birthday LeaveWellness Days to support physical & mental health, caregiving, and personal needsHealth & Dental benefitsEmployee Assistance Program (EAP)Registered Retirement Savings Plan (RRSP)Flexible working arrangementsSubsidized staff accommodationYWCA Banff is committed to reflecting the diversity of our community and our field of work, in line with our commitment to building a thriving, equitable society for everyone. We celebrate diversity, recognizing it as both a strength and an advantage to our organization and community.
We encourage all qualified applicants to apply, including women, persons with disabilities (seen and unseen), members of visible minorities, Indigenous Peoples, veterans, individuals of diverse gender and sexual orientation, and all groups protected by the Human Rights Code.
YWCA Banff strives to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions. YWCA Banff is committed to making any reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request an accommodation for accessibility needs, please email jobs@ywcabanff.ca .
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