Talent.com
Medical Office Administrator (Full-time)
Medical Office Administrator (Full-time)The Newly • Calgary, Alberta, Canada
Medical Office Administrator (Full-time)

Medical Office Administrator (Full-time)

The Newly • Calgary, Alberta, Canada
30+ days ago
Job type
  • Full-time
Job description

JOB DETAILS

Job Title : Medical Office Administrator (MOA)

Status : Full-time (1.0 FTE; 40 hours per week)

Schedule : Monday Friday 8 : 00 a.m. 4 : 00 p.m.

Location : The Newly Institute Calgary Clinic (#St SW Calgary AB T2S 2S7)

ABOUT THE NEWLY INSTITUTE

The Newly Institute was founded to provide long-lasting change within the mental health industry our community and with our clients. We are leading a paradigm shift in the Canadian healthcare system by building a network of purpose-built mental health clinics across Canada. By fusing a bio-psycho-social-spiritual treatment model with medically managed therapies our intensive outpatient programs provide rapid access rapid resolution and rapid return to work and healthy lifestyle programs for anxiety depression addiction post-traumatic stress disorder (PTSD) trauma and chronic pain.

We have an exciting opportunity for a Medical Office Administrator to join our innovative purpose-driven and multi-disciplinary clinical team.

TOTAL REWARDS PACKAGE

Youll work as a valued member of a collaborative supportive team and contribute to a growing and dynamic organization. Our total rewards package includes :

  • Competitive salary
  • Four weeks annual vacation
  • Eight paid annual wellness days
  • Comprehensive group benefits
  • Employer-paid health and dental benefit premiums
  • Health & wellness spending account
  • Career and professional development opportunities

WHAT YOU WILL DO

Reporting to the Manager of Clinical Services you will enjoy a varied role that includes client service finance administrative and technical duties. You will be the warm and welcoming face of the Clinic and use your talent for customer service excellence to serve our clients. Youll work in a fast-paced environment as an integral member of a dynamic multidisciplinary team while sharing our core values of communication community excellence health and innovation.

Accountabilities

Client Service :

  • Answer multi-line phone system and emails to ensure well timed communication with clients community partners and potential inquiries.
  • Prioritize and respond to phone calls voicemails and emails in a timely manner. Disseminating information as necessary.
  • Book and manage client appointments including virtual appointments.
  • Collaborate with Intake Coordinator to ensure the completion and booking of all client appointments and processes.
  • Attend the weekly multidisciplinary rounds to ensure up-to-date schedule changes and bookings.
  • Welcome and orient clients to clinic space providing high-quality customer service.
  • Finance Administrative Accountabilities :

  • Develop IOP / Flex / Top Up and other private client payment plans indicating payer payment amount method interval and dates.
  • Update and revise of revenue tracking sheet to accurately reflect monthly payments of clients in IOP Flex and other private programs.
  • Complete timely and accurate billings including WCB and AHCIP. Ensuring accurate payment and resolution of rejected bills.
  • Invoice clients and funders in Flex / IOP programs timely and accurately. Track payments with follow-up as needed.
  • General Administrative Accountabilities :

  • Complete opening and closing duties as required.
  • Develop maintain and distribute client and clinical schedules such as WCB client IOP / Flex clients physician schedules and absences clinician schedules and absences.
  • Develop and maintain of client files and associated information and documents in both EMR and shared drive. This includes but is not limited to WCB S Filters referrals historical documentation and other supporting documentation and information.
  • Prepare and distribute clinical documents such as WCB reporting IOP / Flex discharge summaries prescriptions doctors notes and other associated documents.
  • Handle and distribute mail.
  • Prepare monthly data submissions.
  • Facilitate the delivery and post office items and information.
  • Fax scan shred and photocopy documents.
  • Oversee ordering of office equipment and supplies.
  • Technical Accountabilities :

  • Book virtual meeting and appointments as required.
  • Ensure client have access to online services including Pomelo and Homecoming.
  • Other responsibilities related to the role and scope of work may be assigned.

    WHAT YOU BRING

    Experience

  • A minimum of two years of experience in an office or clinic administration role in a fast-paced environment is required.
  • A minimum of two years of experience providing superior customer service and support is required.
  • Experience working in a public or private practice that provides mental health services is a significant asset.
  • Experience with WCB billing online billing and scheduling is an asset.
  • Equivalencies of experience may be considered.
  • Education

  • A high school diploma is required.
  • A post-secondary diploma in Medical Office Administration or a similar field is an asset.
  • Technical Competences

    Proficiency in the Microsoft Office Suite including Word Excel PowerPoint Outlook and Teams is required. Proficiency with Electronic Medical Records (EMR) systems is also required. Experience in Med Access EMR is an asset.

    Background Check

    Offers are conditional subject to employment reference checks and a clear police background check.

    DIVERSITY EQUITY AND INCLUSION

    We actively protect our diverse equitable and inclusive workplace where we are empowered to show up as their authentic selves. We welcome applicants of all races colours places of origin ancestries religious beliefs genders / gender identities / gender expressions sexual orientations ages sources of income family / marital statuses and physical and mental disabilities. Our hiring practices ensure that all qualified candidates are considered and decisions are merit-based.

    ACCESSIBILITY

    The Newly Institute welcomes and encourages applications from persons with disabilities or those seeking accommodation based on any other protected ground. Accommodations are available on request for candidates taking part in all aspects of the selection request accommodation please email .

    APPLICATION CLOSING

    The posting will remain open until the role is filled. We thank all applicants for their interest; however only shortlisted candidates will be contacted.

    Required Experience :

    Senior IC

    Key Skills

    Abinitio,Administration And Accounting,Android,Bid Management,Inventory Management,Embedded C

    Employment Type : Full-Time

    Department / Functional Area : Administration

    Experience : years

    Vacancy : 1

    Create a job alert for this search

    Office Administrator • Calgary, Alberta, Canada

    Similar jobs
    Medical Office Administrator

    Medical Office Administrator

    CBI Health Group • Calgary
    Full-time
    Momentum Health - Mahogany & Evidence South.Momentum Health empowers patients through the delivery of collaborative healthcare. Join us as we guide Albertans through evidence-informed multidisciplin...Show more
    Last updated: 12 days ago • Promoted
    Information Technology Private Tutoring Jobs Airdrie

    Information Technology Private Tutoring Jobs Airdrie

    Superprof • Airdrie, Canada
    Full-time +1
    Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more
    Last updated: 30+ days ago • Promoted
    SAP Analytics Cloud (SAC) Administrator

    SAP Analytics Cloud (SAC) Administrator

    freelance.ca • Calgary, Canada
    Full-time
    Whatever you do, you'll make a difference at the company.Because we know that your passion and curiosity are the natural resources the world needs. Thanks to our teams' energy, commitment and ideas,...Show more
    Last updated: 30+ days ago • Promoted
    Administration Assistant and Office Clerk

    Administration Assistant and Office Clerk

    imapgroup • Calgary, AB, Canada
    Full-time
    Are you looking for new opportunity that make your career better? If yes then we have great opportunity for you.We are looking for a highly organised and hard working individual to join our friendl...Show more
    Last updated: 30+ days ago • Promoted
    Medical Reception Support Casual

    Medical Reception Support Casual

    Canadian Surgery Solutions Ltd. • Calgary, AB, Canada
    Full-time
    Clearpoint Health Network, is Canada’s largest trusted provider of independent surgical and multi-disciplinary medical centres across Canada. Working in close collaboration with hospitals, ins...Show more
    Last updated: 30+ days ago • Promoted
    Booking Clerk

    Booking Clerk

    EFW Radiology • Calgary, AB, Canada
    Full-time
    EFW Radiology is currently seeking a.EFW Radiology owns and operates eleven community-based clinics providing Diagnostic Imaging, Maternal Fetal Medicine, and Pain Management services.Compassion : T...Show more
    Last updated: 30+ days ago • Promoted
    Full-Time Medical Office Administrator — Patient-Centric Care

    Full-Time Medical Office Administrator — Patient-Centric Care

    CBI Health • Calgary
    Full-time
    A health clinic in Calgary is looking for a Full-Time Medical Office Administrator who embodies values of compassion and teamwork. This role requires prior medical office experience, excellent commu...Show more
    Last updated: 12 days ago • Promoted
    Dental Senior Admin

    Dental Senior Admin

    Peak Dental Group • Calgary, AB, Canada
    Full-time
    Mon–Fri / Rotating evenings & Saturdays, Sundays.We are seeking a confident, patient-focused Dental Administrator / Patient Care Coordinator to join our team. This role is ideal for someon...Show more
    Last updated: 28 days ago • Promoted
    Partnerships & Alliances Administrator

    Partnerships & Alliances Administrator

    SPLICE Software • Calgary, AB, Canada
    Full-time
    We operate our company with a focus on keeping our team members, aka.It’s what’s gotten us recognized as one of.Alberta’s Best Workplaces. If that sounds like a culture in which yo...Show more
    Last updated: 6 days ago • Promoted
    Sales Operations Administrator

    Sales Operations Administrator

    Targeted Talent • Calgary, AB, Canada
    Full-time
    Our Client is one of the fastest-growing companies in BC and is a leader in their industry.They are looking for an Operations Administrator to join their team. This role is perfect for someone with ...Show more
    Last updated: 30+ days ago • Promoted
    Technical Representative

    Technical Representative

    MAPEI Inc. • Rocky View County, AB, Canada
    Full-time
    With over 80 years of experience, MAPEI is now one of the leading global manufacturers of chemical products for the building industry. We offer high-quality, durable products that care for both the ...Show more
    Last updated: 10 days ago • Promoted
    Dental Office Manager

    Dental Office Manager

    MLP Dental • Calgary, AB, Canada
    Full-time
    Dental Office Manager| Calgary, AB.Are you a confident, people-focused Dental Office Manager who thrives in a fast-paced, collaborative environment? Royal Vista Dental is seeking a strong leader to...Show more
    Last updated: 22 days ago • Promoted
    Compliance & Operations Administrator

    Compliance & Operations Administrator

    Borealis Fuels & Logistics • Calgary, AB, Canada
    Full-time
    Salary : $55,000 - $65,000 depending on experience.Borealis Fuels & Logistics is an international company that distributes and sells propane (LPG) for domestic energy consumption.Borealis is one...Show more
    Last updated: 30+ days ago • Promoted
    Dental Office Administrator - Growth & Patient Care

    Dental Office Administrator - Growth & Patient Care

    Dental Choice • Calgary
    Full-time
    A dental care provider in Calgary is seeking a Dental Administrator to manage patient interactions and support smooth front desk operations. The ideal candidate has at least one year of experience i...Show more
    Last updated: 12 days ago • Promoted
    Medical Office Assistant

    Medical Office Assistant

    Durojaiye Pirisola Professional Corporation • Calgary, Alberta, Canada
    Full-time
    Quick Apply
    Greet and check-in patients, ensuring a positive and welcoming experience.Answer phone calls and schedule appointments.Maintain electronic medical records, ensuring accuracy and confidentiality.Ass...Show more
    Last updated: 3 days ago
    Communications Administrator, Postgraduate Medical Education

    Communications Administrator, Postgraduate Medical Education

    University of Calgary • Calgary
    Full-time +1
    Communications Administrator, Postgraduate Medical Education.University of Calgary – Full‑time temporary relief position (≈13 months) in the Office of Postgraduate Medical Education (PGME), Cumming...Show more
    Last updated: 23 hours ago • Promoted
    Medical Surgical RN needed

    Medical Surgical RN needed

    Elite365 • Calgary, AB, Canada
    Full-time
    United States Registered Nurse.You are employed by us at Elite365.Health, Dental, and Vision insurance.We have our own relocation team that will help you and your family find a place you like, clos...Show more
    Last updated: 30+ days ago • Promoted
    Medical Radiation Technologist - Calgary

    Medical Radiation Technologist - Calgary

    MyHealth Centre • Calgary, AB, Canada
    Full-time +1
    Job Title : Medical Radiation Technologist (Nuclear Medicine Technologist / Bone Mineral Density Technologist).Clinic Leader / Regional Leader. Ave SW Suite 210, Calgary, AB T2V4J2.Work hours per Week ...Show more
    Last updated: 20 days ago • Promoted