Customer Service Rep – Automotive (Remote)Concentrix • Airdrie, AB, CA

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Customer Service Rep – Automotive (Remote)

Concentrix • Airdrie, AB, CA

12 days ago

Job type

Full-time

Remote

Job description

Employer Industry

Customer Service and Automotive Support

Why consider this job opportunity

Salary up to $20 / hr, with performance-based incentives
Opportunity for career advancement and personal development, including free learning and leadership programs
Work remotely from the comfort of your home
Comprehensive benefits package, including medical, dental, and vision insurance
DailyPay enrollment option to access pay early
Supportive and inclusive company culture with various employee resource groups

What to Expect (Job Responsibilities)

Provide inbound customer support using a call flow guide

Help customers resolve basic technical issues

Track, document, and retrieve information in databases

Offer additional products and / or services

Deliver expert customer experiences with a positive attitude

What is Required (Qualifications)

Minimum of 1 year of customer service experience

Open availability for scheduling

High school diploma or GED

A quiet, distraction-free environment to work from home

Proficiency in fast-paced multi-tasking and strong computer navigation skills

How to Stand Out (Preferred Qualifications)

Eagerness to learn new technologies

Desktop or laptop for PC and internet testing; work computer may be provided

High-speed internet connection (no wireless / hotspots or satellite)

Smartphone availability for work-related tasks

#CustomerService #RemoteWork #CareerGrowth #InclusiveCulture #AutomotiveSupport

#J-18808-Ljbffr

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Customer Service Rep Automotive Remote • Airdrie, AB, CA

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