Job Title : Administrative Assistant / Enrollment Service Representative
Pay Rate : $20 / hour
Work Address : Santa Cruz County Human Services Department, 1020 Emeline Avenue, Building B, Santa Cruz
Shift : 40 hours weekly (Day shift)
Employment Type : Contract(Temporary until 2 / 25)
Language Requirement : Bilingual in Spanish and English
Driving Requirement : MVR and proof of insurance are required due to driving responsibilities.
Job Responsibilities :
Conduct outreach and enrollment services for beneficiaries through group and individual presentations.
Explain Managed Care Options to beneficiaries and assist with enrollment / disenrollment.
Provide assistance to beneficiaries with medical exemptions, waivers, and healthcare plan usage.
Support new staff by training and guidance.
Maintain relationships with county staff, community groups, and HCO clients.
Perform data entry and manage enrollment / disenrollment records.
Participate in community events and health fairs as needed.
Meet established performance and quality standards for the role.
Adhere to company policies and report any procedural or quality issues.
Please APPLY Today!
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