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Sr. Program Assistant
Sr. Program AssistantUniversity of British Columbia - Staff • Vancouver, Metro Vancouver Regional District, CA
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Sr. Program Assistant

Sr. Program Assistant

University of British Columbia - Staff • Vancouver, Metro Vancouver Regional District, CA
9 days ago
Job type
  • Full-time
Job description

Job Title : Sr. Program Assistant

Department : Postgraduate Medical Education Support | Department of Medicine | Faculty of Medicine

Compensation Range : $4,739.00 - $5,102.00 CAD Monthly

Posting End Date : January 18, 2026

Applications will be accepted until 11 : 59 PM on the Posting End Date. The position provides administrative support for the Postgraduate Education Program in the Department of Medicine at the Vancouver General Hospital Site. The Internal Medicine Training Program is the largest centralized program in the Faculty of Medicine with 50+ new positions available each year making this program the second largest in the country. With the ongoing expansion of the medical school into distributed sites within the province the program will continue to increase in size.

Organizational Status

The position reports directly to the Vancouver Postgraduate Program Manager and is supervised by the Program Coordinator. The position interacts with Faculty, Residents and the Faculty of Medicine Postgraduate Deans' Office. The position liaises with physicians in the communities and distributed sites as well as interacts with various private accommodation facilities.

Work Performed

  • Responsible for WebEval, overseeing 3,260+ resident ITERs and 5,500+ evaluations of Faculty / Services, assisting external staff with edits, keeping system links current, troubleshooting issues, and informing the Program Coordinator, Manager, and Associate Program Director of any low-performance evaluations.
  • Works with the Program Director on maintenance and updating of rotation objectives and rotation specific ITERs.
  • Organizes annual Lead Resident applications and facilitates the final decision-making process in appointing six new Lead Medical Residents yearly.
  • Compiling and creating reports as necessary.
  • Assists in the Annual Resident Administrative Orientation, agenda development, meets with residents and advises them as needed.
  • Manages the maintenance and updating of assigned sections of the Entrada website.
  • Assists with preparing documentation for Royal College on-site surveys and internal reviews, and organizes on-site visit arrangements as needed.
  • Acting as a resource for the program and answers all program related questions.

Events

  • Coordinates all aspects of the PGY-1 The Canadian Resident Matching Service (CaRMS) interviews, including monitoring electronic applicant files, managing and implementing the web-based Interview Administration System, assisting with short-listing of approximately 750 applicants, compiling marks, booking Zoom sessions, and arranging roughly 450 interviews over a three-week period.
  • Oversees annual Visa Trainee interviews to ensure eligibility criteria are met and liaises with the Postgraduate Medical Education office to facilitate offers and manage any process changes.
  • Coordinates monthly Residency Training Committee (RTC) and Residency Program Committee (RPC) meetings, including preparing agendas, communicating with committee members, attending early-morning meetings, taking and transcribing minutes, and managing annual resident representative appointments.
  • Coordinates quarterly Clinical Teaching Unit (CTU) Director meetings, including preparing agendas, communicating with committee members, attending meetings, and transcribing minutes.
  • Organizes all aspects of the annual Resident Research Day, including creating and developing the program, collecting abstracts and presentations, coordinating adjudicators, booking the venue, arranging catering and technical support, and tracking the budget.
  • Attends and assists as required at all academic resident events including the ACP exam, Annual Whistler Conference, Annual Resident BBQ, and other events as necessary.
  • General Administrative Support

  • Assists residents with various letters, including PGY level confirmations, bank or salary letters, Out-of-Province elective letters, and other documentation as needed.
  • Assists the Program Director and residents with the preparation and processing of paperwork for hospital reference checks, credentialing, and clinical associate licensing.
  • Distribution of End of Training Certificates annually.
  • Distributes communications from the Postgraduate Medical Education office to residents and faculty.
  • Maintains and updates the job procedures manual as needed.
  • Performs other related tasks and projects as required.
  • Consequence of Error / Judgement

    This position must work with tact, discretion, and confidentiality concerning resident records and personal information. The Senior Program Assistant is expected to exercise tact and discretion when responding to inquiries from external agencies and individuals and is expected to consult with the Vancouver Manager on complex issues. Consequences of indiscretion and unprofessional attitude could reflect negatively on the Internal Medicine Program, PGME Dean’s Office, the Department of Medicine, the Faculty of Medicine, and the University.

    Minimum Qualifications

  • Willingness to respect diverse perspectives, including perspectives in conflict with one’s own.
  • Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion.
  • Preferred Qualifications

  • High school graduation and a two-year post-secondary diploma are required, with training in office procedures and experience in a medical setting preferred.
  • Four years of related experience, or an equivalent combination of education and experience, is expected.
  • Strong computer skills are required, including intermediate proficiency in Word and Excel and experience using Zoom and One45.
  • The role requires excellent communication, interpersonal, and organizational skills; the ability to prioritize, multitask, meet deadlines, and maintain accuracy; and the ability to exercise tact and discretion.
  • Candidates must be able to work independently and as part of a team, take and transcribe minutes, and work a flexible schedule, including early-morning or occasional evening meetings.
  • Our Commitment to Equity, Diversity, and Inclusion

    At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

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