Our client is seeking a SR Calypso support analyst with capital market experience for a investment client.
Responsibilities :
- Intake and resolve incident and service request cases from business users.
- Perform all aspects of the resolution process, including troubleshooting, analysis, implementation, testing, release, documentation, and ongoing support.
- Act as the first point of contact for users across front, middle, and back office teams.
- Communicate directly with users and other GTD teams to resolve cases efficiently.
- Manage multiple competing priorities and work both independently and collaboratively with team members.
Must-Haves :
- Functional Consultant (Business Analyst and / or project delivery roles)
- 5+ years working with Calypso , in an Operational Support role.
- Strong financial background with experience in Capital Markets , including knowledge of asset management, public markets, market-traded and OTC products, trade workflows, collateral, and other buy-side functions.
Nice-to-Haves :
- Java Development : Experience with Java development, ideally working with Calypso customizations.
- SQL Experience : Intermediate SQL experience.
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