Lead Front Store

Requisition ID :  193305

Career Group :  Pharmacy Careers

Job Category :  Retail - Front End

Travel Requirements :  0 - 10%

Job Type :  Full-Time

Country : Canada (CA)

Province : Nova Scotia

City : Dartmouth

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.

Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.

A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.

Ready to Make an impact?

The Supervisor of Customer Service will ensure that customers will receive a superior customer service experience by coaching and developing a friendly, well-trained staff.  The Supervisor will provide management and leadership to all CSA’s within the store while coaching and training the team toward maximum accuracy and execution of company strategy and image.  The Supervisor willalso provide leadership on all Human Resource clerical functions within the store and is responsible for administrative duties including payroll, file maintenance, A / P, and expenses.  Actively contributes to an environment of employee and customer engagement.

Here’s where you’ll be focusing :

People Leadership

• Provide customer service excellence to meet customer and employee needs
• Create a coaching and development culture for all employees which embraces a passion for health and wellness
• Supervise and provide support to all CSA’s
• Manage CSA’s by scheduling, recruiting and performance management
• Manage the hiring process for Front Store CSA’s
• Conduct and coordinate new hire orientation / on-boarding process
• Manage store operations as required

Customer Offering

Policy / Regulatory Adherence

Financial

Personal / Proffesional Development

Employee Engagement

Other Duties

What you have to offer :

Required

Preferred

Customer Service

May be required to lift up to 50lbs

At Sobeys we require our teammates to have the ability to adhere to a hybrid work model that requires your presence at one of our office locations at least three days per week. This requirement is integral to our commitment to team collaboration and the overall success of our office culture.

We offer a comprehensive Total Rewards package, which varies by role and designed to help our teammates to live better – physically, financially and emotionally.

The salary range for this position in   British Columbia is   -   . We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure that you are paid fairly and competitively.

Our Total Rewards programs, for full-time teammates, goes well beyond your paycheque :

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.