ERP Implementation Program Manager

Description

Job Overview

The ERP Implementation Program Manager leads the successful delivery of a complex, enterprise-wide ERP transformation program. This role oversees all aspects of the implementation lifecycle—including planning, execution, stakeholder management, and risk mitigation—ensuring the program is delivered on time, within scope, and on budget.

As the central orchestrator across business functions, IT, system integrators, and vendor partners, the Program Manager ensures strategic alignment, governance adherence, and operational readiness. This role is accountable for leading cross-functional teams through business process transformation, change management, testing, deployment, and post-go-live stabilization.

The ideal candidate is a highly organized, delivery-focused leader with deep experience in ERP programs (Microsoft Dynamics 365 preferred) and a proven ability to manage enterprise-scale implementations across Finance, Supply Chain, HR, and other core business functions.

Essential Duties

Program Leadership & Governance

• Define and manage the overall ERP program structure, roadmap, workstreams, milestones, and delivery plans.
• Establish and maintain program governance including steering committee reporting, decision logs, issue and risk registers, and change control processes.
• Serve as the single point of accountability for overall program delivery, outcomes, and value realization.

Stakeholder Engagement & Communication

Delivery Management

Budget & Resource Management

Risk, Compliance & Quality Management

Business Readiness & Change Management

Other duties as required.

Occasional travel may be required during critical implementation phases.

Skills, Experience, Education, Certifications

Competencies