technical support supervisorWeta FX • Vancouver, BC, CA

No longer accepting applications

technical support supervisor

Weta FX • Vancouver, BC, CA

30+ days ago

Job type

Full-time

Permanent

Job description

Work Term: Permanent
Work Language: English
Hours: 40 to 50 hours per week
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience: 5 years or more
Computer technology/computer systems technology

Work setting

Private company, corporation or industry
Computer graphics or technical special effects

Tasks

Give access to computer networks
Report on the performance of computer systems and networks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Supervise other technical support workers in this group
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Perform Web-server backup and recovery operations
Provide customer service
Manage incidents
Provide expertise in response to clients needs
Coordinate IT projects, including the design and deployment of new IT systems and services

Computer and technology knowledge

Jira
MAC
Linux
Device drivers
Networking software
Networking hardware
Networking security
Intranet
Internet
Servers
Desktop applications
File management software
Security software
Multimedia software
Presentation software
Mail server software
Communication software
3D graphic software
Image editing software
Project management software
Desktop publishing software
Mapping and data visualization software
Mac OS
MS Active Directory
MS Office
MS Windows
SharePoint
Spreadsheet
TCP/IP
Wireless networks

Type of production art

Visual effects

Area of specialization

Project management
Digital media

Work conditions and physical capabilities

Fast-paced environment
Work under pressure
Tight deadlines
Handling heavy loads
Attention to detail
Combination of sitting, standing, walking
Bending, crouching, kneeling

Personal suitability

Accurate
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Initiative
Judgement
Organized
Team player
Ability to multitask
Time management
Honesty

Screening questions

Are you authorized to work in Canada?
Do you have experience working in this field?
Do you have the equipment you need to work from home (like internet and a workspace)?

Employment terms options

Evening
Morning

Employment terms options

Day
Overtime required

Health benefits

Dental plan
Disability benefits
Health care plan
Paramedical services coverage
Vision care benefits

Financial benefits

Group insurance benefits
Life insurance
Registered Retirement Savings Plan (RRSP)

Long term benefits

Maternity and parental benefits

Create a job alert for this search

Technical support supervisor • Vancouver, BC, CA

Similar jobs

APAC Senior Technical Escalations & Support Lead

Themis Solutions Inc. • Vancouver

Full-time

A leading legal AI technology company is seeking a Senior Technical Escalations & Support Specialist to join its APAC Customer Support team.This hybrid role, based in Vancouver, involves providing ...Show more

Last updated: 1 day ago • Promoted

Technical Support Specialist

Spence Diamonds Ltd. • Vancouver

Full-time

Spence is proudly a Canadian-founded Company.Starting out in 1978 in Vancouver, BC we have a 46+ year history playing a small role in many Canadians happily ever after.We're proud to create unforge...Show more

Last updated: 10 hours ago • Promoted • New!

Technical Support Analyst

Henry Schein One • Surrey, British Columbia, CA

Full-time

Quick Apply

We are a leading provider of dental technology solutions, and we are committed to developing innovative products and services that help dental professionals deliver the best possible care to their ...Show more

Last updated: 4 days ago

Technical Assessment Specialist

Wilson M. Beck Insurance Services • Burnaby

Full-time

We are currently looking for Technical Assessment Specialist to join our WBI Home Warranty team in our Surrey office.This is a hybrid role (Report Writing and Team Collaboration in office in Surrey...Show more

Last updated: 30+ days ago • Promoted

Senior Prepress Technician

Manpower • Richmond, BC, Canada

Full-time

Our client in the creative print industry is seeking a Senior Prepress Technician to join their team.In this key role, you will be an integral member of the print production team.If you have a flai...Show more

Last updated: 1 day ago • Promoted

Senior Technical Support Engineer

Microsoft Canada • Vancouver, BC, Canada

Full-time

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentia...Show more

Last updated: 7 hours ago • Promoted • New!

Supplier Onboarding Support Specialist - surrey

Insight Global • surrey, bc, ca

Full-time

Insight Global is supporting a large-scale supplier onboarding initiative and is seeking a Supplier Onboarding Support Specialist to assist with high-volume outreach and hands-on onboarding support...Show more

Last updated: 6 days ago • Promoted

Senior Technical Trainer - West Region

Amplitude • Vancouver

Full-time

Why consider this job opportunity:.Salary up to $210,000 total target cash (inclusive of bonus or commission).Flexible time off, paid holidays, and generous stipends for wellness and professional d...Show more

Last updated: 16 days ago • Promoted

Information Technology Private Tutoring Jobs Delta

Superprof • Delta, Canada

Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more

Last updated: 30+ days ago • Promoted

Technical Support Specialist

Stellar Recruitment Inc. • Vancouver

Full-time +1

One of Stellar's exciting clients is searching for a Support Specialist to join their team for a long term contract opportunity.This position involves providing Level 1 and Level 2 support and effe...Show more

Last updated: 30+ days ago • Promoted

Technical Services Specialist

Chrysos • Vancouver

Full-time +1

The Chrysos commitment and mission.Here at Chrysos we combine science and software to create technology solutions that are changing the global mining industry; both from a productivity and environm...Show more

Last updated: 30+ days ago • Promoted

Technical Specialist 2

Arc'teryx Limited • North Vancouver

Full-time

Senior Manager, Product Integrity.As the Technical Specialist 2 for Veilance, you play a pivotal role in safeguarding Arc’teryx brand integrity by upholding global standards for product constructio...Show more

Last updated: 30+ days ago • Promoted

Process Control Specialist

Weyerhaeuser • Delta, BC, Canada

Full-time

Weyerhaeuser’s Parallam® manufacturing plant on Annacis Island is seeking a.Process Control Specialist (PCS).Reporting to the Plant Engineering Manager, this role provides hands‑on technical expert...Show more

Last updated: 10 hours ago • Promoted • New!

Technical Support Specialist

Spence Diamonds • Vancouver, BC, CA

Full-time

Quick Apply

Last updated: 2 days ago

Technical Administrator, Auto Insurance - Waypoint

Waypoint • richmond, bc, ca

Full-time

As a Technical Administrator, Auto Insurance at Navacord, you will play a crucial role in the efficient processing and management of ICBC documents and payments.This position requires meticulous at...Show more

Last updated: 30+ days ago • Promoted

Support Engineer

Amazon • Vancouver

Full-time

Support Engineer role at Amazon’s Selling Partner Financial Technology team.Selling on Amazon is one of the company’s fastest‑growing businesses.Since 1999, third‑party sellers have grown to accoun...Show more

Last updated: 30+ days ago • Promoted

Technical Specialist 2

Arc'teryx Equipment • North Vancouver

Full-time

Last updated: 30+ days ago • Promoted

Alta Technical Support Analyst

Motorola Solutions • Vancouver

Full-time

Motorola Solutions values your privacy**.Alta Technical Support Analyst page is loaded## Alta Technical Support Analystlocations: Vancouver, Canadatime type: Full timeposted on: Posted Yesterdayjob...Show more

Last updated: 24 days ago • Promoted