help desk technicianQUANTUM FIRST AUTOMATION INC. • Mississauga, ON, CA

help desk technician

QUANTUM FIRST AUTOMATION INC. • Mississauga, ON, CA

26 days ago

Job type

Full-time

Permanent

Job description

Education: Secondary (high) school graduation certificate
Experience: 1 to less than 7 months

Tasks

Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Provide business systems, network and Internet support to users in response to identified difficulties

Work conditions and physical capabilities

Fast-paced environment
Work under pressure
Attention to detail

Personal suitability

Client focus
Organized
Team player
Time management
Work Term: Permanent
Work Language: English
Hours: 30 to 35 hours per week

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Help desk technician • Mississauga, ON, CA

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