Talent.com
General Manager
General ManagerSandman Hotel Group • Lethbridge, AB, CA
General Manager

General Manager

Sandman Hotel Group • Lethbridge, AB, CA
19 days ago
Job type
  • Full-time
Job description

Sandman Signature - Canada - Lethbridge Lodge & Conference Centr, 320 Scenic Drive South, Lethbridge, Alberta, Canada

Job Description

Posted Friday, December 12, 2025 at 4 : 00 AM

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

Sandman Hotel Group is looking for dynamic, outgoing, ambitious and confident General Managers with a passion for customer service to join our team, we have upcoming vacancies across Canada due to the growth of our company, some in brand new locations. If this sounds like you, please see below.

Job Description

The General Manager under the direction of the Regional Director will primarily be responsible for the overall operations of the Hotel. They develop the budget for each department, approve expenses and establish the standards of service. The General Manager also has responsibility for departmental meetings, supplier relations and overall maintenance of the establishment. The manager will address and deal with customer complaints and ensure that customers have an enjoyable visit at the hotel.

Core Competencies

  • Accountability
  • Communication
  • Critical Thinking
  • Decision Making
  • Leadership
  • Negotiation
  • Planning and Organizing
  • Problem Solving
  • Resource and Fiscal Management
  • Service Orientation
  • Teamwork

Job Duties

  • Assume overall responsibility for the operations of the hotel.
  • Establish the financial and service standards for the hotel.
  • Directs the focus of the Sales Department.
  • Contribute to the development of the organization's vision and strategy to guide the organization and ensuring co-operation across departments.
  • Monitor departmental performance against goals and take corrective action when necessary, including implementing cost-savings measures as required.
  • Provide vision and leadership to staff members and encourage the growth and financial viability of the company.
  • Provide written and verbal reports on organizational activities on an ongoing basis, and as requested from time to time.
  • Allocate material, human and financial resources to implement organizational and departmental policies and programs; establish financial and administrative controls; formulate and approve promotional campaigns; and approve overall human resources planning.
  • Schedule staff and work activities.
  • Supervise, and provide advice, support, guidance, and direction to staff; monitor the performance of staff on an on-going basis, conduct annual performance reviews, discipline and terminate staff as required.
  • Liaise with outside vendors and negotiate over service prices / contracts.
  • Prepare budgets and monitor expenses.
  • Answer customer questions regarding policies and procedures; deals with customer complaints and comments. Address and troubleshoot problems and concerns.
  • Inspect property and services to ensure the compliance with licensing laws, health and safety and other statutory regulations.
  • Inspect hotel for cleanliness and appearance; supervises maintenance, supplies, renovations and furnishings.
  • Coordinate front-office activities of hotels and resolve problems.
  • Develop advertising strategies and campaigns.
  • Participate in community affairs and maintains a positive public image for the hotel including representing the hotel at tourism and business associations.
  • Other duties as assigned.
  • Requirements

  • Minimum of 2 years Hotel General Manager experience, or 3-4 years of Sales or Rooms Division Manager experience.
  • Diploma or Degree in Hotel / Restaurant Management would be an asset.
  • "Hands-on" Management style
  • Exceptional Leadership skills
  • Commitment to exceeding Guest expectations.
  • Computer literate with knowledge of a variety of computer software applications including the Microsoft Office Suite (Excel, Access, Word, Powerpoint), and Hotel PMS's.
  • Superior written and verbal communication skills.
  • Excellent organizational and time management skills with the ability to set priorities for self and others in the hotel.
  • Ability to develop and motivate staff to achieve challenging goals.
  • We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.

    PERKS

  • Rewards & Recognition
  • Team rates from $59 per night, Family & Friends rates too!
  • 25% discount at our restaurants for up to 6 people
  • Discounted Passes / Lift tickets at Grouse Mountain and Revelstoke Mountain Resort
  • Ongoing Employee events, incentives & recognition
  • Growth Opportunities- Career Advancement starts from Within
  • Dedicated Training Program
  • Employee Assistance Program (EAP)- Free mental Health Support, Legal & Financial Counselling
  • Refer a friend or family and earn money!
  • Group Life Insurance, Extended Health, Dental, Vision Care!
  • Complimentary Stays
  • RRSP Matching
  • Milestone Rewards
  • Tuition Credit Program
  • SUMMATION :

    Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required.

    You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker.

    Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with The Sandman Hotel Group, however, only those applicants we wish to interview will receive a reply to their application.

  • ABSOLUTELY NO PHONE CALLS PLEASE
  • Sandman Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Sandman Hotel Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Sandman Hotel Group takes seriously its obligations under the Human Rights Code.

    At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https : / / northland.ca / careers / .

    #J-18808-Ljbffr

    Create a job alert for this search

    General Manager • Lethbridge, AB, CA

    Similar jobs
    Senior Branch Manager – Heavy Equipment

    Senior Branch Manager – Heavy Equipment

    Davisclaresholm • Lethbridge
    Full-time
    A leading heavy equipment dealership in Lethbridge is seeking a Branch Manager to oversee operations.The ideal candidate will have significant experience in heavy equipment sales and leadership.Thi...Show more
    Last updated: 5 days ago • Promoted
    Business Manager

    Business Manager

    CAP-it • Lethbridge, AB, Canada
    Full-time
    As part of the Murray Auto Group, Cap-it Lethbridge was established in 2012, and has developed as a community leader in exceptional automotive accessories sales and service.In partnership with an e...Show more
    Last updated: 30+ days ago • Promoted
    Territory Manager

    Territory Manager

    Brandt Group of Companies • Lethbridge
    Full-time
    Brandt Group of Companies – Lethbridge, AB.This position specializes in the sale of John Deere construction and forestry equipment, soil compactors, and other associated manufacturer's lines.Sell n...Show more
    Last updated: 5 days ago • Promoted
    Service Manager

    Service Manager

    New West Truck • Lethbridge
    Full-time
    New West Truck Centres is a leading heavy truck dealership serving Western Canada, known for strong OEM partnerships, high service standards, and a commitment to safety and professional development...Show more
    Last updated: 5 days ago • Promoted
    Senior F&B Leader : High-Volume Ops, Budgets & Team Growth

    Senior F&B Leader : High-Volume Ops, Budgets & Team Growth

    JRoss Recruiters • Lethbridge
    Full-time
    A prominent recruitment firm in Lethbridge is seeking an experienced leader to manage all food and beverage operations.The role involves ensuring top-tier guest service, developing budgets, and men...Show more
    Last updated: 5 days ago • Promoted
    Senior Manager, Privately Held Business – Lead Growth

    Senior Manager, Privately Held Business – Lead Growth

    Grant Thornton - Canada • Lethbridge
    Full-time
    A leading professional services firm in Lethbridge, Alberta, is seeking a Senior Manager for their Privately Held Business Group. The role involves guiding clients with accounting solutions, leading...Show more
    Last updated: 5 days ago • Promoted
    Territory Manager - Compact Construction Equipment

    Territory Manager - Compact Construction Equipment

    Brandt Group of Companies • Lethbridge
    Full-time
    Brandt Group of Companies is seeking a Territory Manager - Compact Construction Equipment for our Lethbridge location.In this role, you will prospect and develop new business opportunities, as well...Show more
    Last updated: 5 days ago • Promoted
    Maintenance Manager

    Maintenance Manager

    CQ Search Group Ltd. • Lethbridge
    Full-time
    This range is provided by CQ Search Group Ltd.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Direct message the job poster from CQ Search Group...Show more
    Last updated: 3 days ago • Promoted
    Parts Manager

    Parts Manager

    McDonald Nissan • Lethbridge, AB, Canada
    Full-time
    McDonald Nissan is looking for a Parts Manager to join our team.At McDonald Nissan, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individu...Show more
    Last updated: 5 days ago • Promoted
    Account Manager (Lethbridge & Southern AB)

    Account Manager (Lethbridge & Southern AB)

    First Canadian Financial Group • Lethbridge
    Full-time
    Account Manager (Lethbridge & Southern AB).First Canadian is a national organization and we are experiencing unprecedented growth!. We aim to hire bright, hard-working people who share our values.We...Show more
    Last updated: 5 days ago • Promoted
    Service Manager

    Service Manager

    Cam Air Refrigeration & Heating • Lethbridge
    Full-time
    Cam Air Refrigeration & Heating has been a trusted provider of commercial refrigeration, heating, and air conditioning services in Southern Alberta since 1992. We specialize in service, repair, and ...Show more
    Last updated: 5 days ago • Promoted
    Shift Manager

    Shift Manager

    McDonald's Canada • Lethbridge
    Full-time
    We are more than just your local restaurant.We are a collection of hardworking small-business owners.Did you know that from coast to coast, we serve delicious choices to more than 2.Canadian famili...Show more
    Last updated: 5 days ago • Promoted
    Retail Shift Leader

    Retail Shift Leader

    Canna Cabana • Lethbridge
    Full-time +1
    Canna Cabana is actively seeking part‑time shift leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team.Become an important part o...Show more
    Last updated: 17 hours ago • Promoted • New!
    Territory Growth Lead — Compact Construction Equipment

    Territory Growth Lead — Compact Construction Equipment

    Brandt Group of Companies • Lethbridge
    Full-time
    A leading machinery manufacturing company in Lethbridge is seeking an entry-level Territory Manager for Compact Construction Equipment. In this role, you will develop new business opportunities and ...Show more
    Last updated: 5 days ago • Promoted
    Sales Operations Manager - Growth, Leadership & Performance

    Sales Operations Manager - Growth, Leadership & Performance

    Reliance Home Comfort • Lethbridge
    Full-time
    Join a forward-thinking organization as an Operations Manager (Sales) where you will lead a dynamic sales team and drive business growth in Lethbridge. This role is pivotal in overseeing sales perfo...Show more
    Last updated: 5 days ago • Promoted
    Operations Manager (Sales)

    Operations Manager (Sales)

    Reliance Home Comfort • Lethbridge
    Full-time
    You will play a crucial role in driving business growth by overseeing sales performance and operational efficiency.This includes managing the day-to-day sales processes, ensuring seamless execution...Show more
    Last updated: 5 days ago • Promoted
    Account Manager

    Account Manager

    Recruitment Partners • Lethbridge, AB, Canada
    Full-time
    Our client is seeking an Account Manager who excels in customer service and can build strong client relationships.This role involves managing accounts, ensuring service quality, and supporting oper...Show more
    Last updated: 30+ days ago • Promoted
    Branch Manager - Heavy Equipment Dealership

    Branch Manager - Heavy Equipment Dealership

    Davisclaresholm • Lethbridge
    Full-time
    Branch Manager - Heavy Equipment Dealership.Are you looking for an opportunity to lead a growing heavy equipment dealership where your industry experience and leadership approach will make an immed...Show more
    Last updated: 5 days ago • Promoted