Lifeguard & Swim Instructor

Organization Overview

Vivo means ‘live’ and embraces and celebrates diversity, community and the common thread that unites us all – life. Vivo is a charity on a mission to raise healthier generations by empowering Canadians to achieve their optimal health whether they’re at home, school, work or in the community with us.

The Vivo for Healthier Generations Society operates a Research and Innovation Lab and Centre for Community Wellbeing, Recreation and Sport in the heart of north-central Calgary where we work with our community and partners to support them in living a healthier life

Our roots began as a regional recreation centre in North Central Calgary. Over 16 years Vivo has grown into a well-utilized and beloved community hub with underpinnings in research and innovation to support individuals and whole communities to be more active and socially connected. In 2023, we are launching 117,000 square feet of new and renovated spaces, which will include a signature indoor park, aquatics upgrade, expanded boutique-style fitness, vital community spaces and a social research and innovation lab.

As a registered charity, Vivo is responsible for generating annual revenues of $7 million+ and undertaking fundraising and sponsorships to cover operating budgets, transfers to reserves for capital maintenance and equipment, investments in research and community development initiatives like the Vivo Play Project, and any other special projects that advance our charitable purposes, including the $60 million capital campaign for our upcoming expansion.

Role

As a Lifeguard & Swim Instructor, you are responsible for providing safe and enjoyable aquatic teaching experiences. You will create and connect with our customers, community and employees in ways that are impactful and driving, advancing our cause, and play an instrumental role in bringing the Vivo experiences to life. You’ll engage with passion and be accountable to the team to deliver strong results and impact.

Reports to: Aquatics Manager, Aquatic Program Coordinator and Aquatics Deck Lead

Responsibilities

• Be a knowledgeable touchpoint for customers about experiences across all areas and each guest experience in the Aquatics area
• Adhere to all training and certifications in accordance with Standard First Aid, Swim and Lifesaving Instructor and National Lifeguard certifications and Alberta Health Services Standards including safety supervision and best practices
• Use active guarding techniques including roaming, scanning and blind spot checks
• Abide by Vivo policies and procedures in conjunction with Lifesaving Society’s Lifeguard Code of Conduct
• Lead and/or assist in high stress emergency situations following Emergency Response Procedures
• Come prepared and organized to evaluate and record student progress and attendance and plan and deliver engaging dynamic lessons in accordance to Lifesaving Society Standards
• Contribute to a safe working environment by adhering to all Vivo Health and Safety requirements
• Participate in exploring, experimenting, and implementing new ways of building play based/ spontaneous experiences as well as social, inclusive, learning environments for the Aquatics area
• Ensure the best possible customer experience for participants and families in programs by being present, knowledgeable, engaged and empathetic to their needs
• Demonstrate an upbeat, approachable, and active personality in order to inspire and provide guests with a sense of self and place to belong
• Build authentic, respectful relationships with guests and all Vivo team members in order to provide the best possible community experience
• Seek direction from Aquatic Management
• Take ownership over the cleaning, maintenance and operations of the Aquatic facility by following and completing all daily, weekly and monthly tasks as set out by Aquatics Management
• All staff may be asked to work with chemicals such as tile bright, ep50, bleach, etc. The use of proper PPE is required for all cleaning tasks and staff should ensure they are aware and follow all WHMIS labels
• Adhere to respectful radio communication guidelines
• Ensure water tests are done on time and reported to facility operations
• Participate in staff meetings, professional development activities and facility functions for continuous growth
• Collaborate with the team to create tools and materials that benefit guests and organizational needs
• Share individual passion and talents to show how you are an advocate of raising healthier generations
• Act as a role model of teamwork and leads the energy each shift to create a positive work environment
• Ensure certifications are up to date and provide copies to management
• Ensure a clean and tidy work/deck space is maintained
• Ensure report cards and all other administrative duties are completed in the given time frame every session
• Commit to the entirety of the session for consistent teachings and evaluations of students

Qualifications

• Current Standard First Aid and CPR-C/AED certifications
• Current Swim and Lifesaving Instructor/Examiner Certification
• Current National Lifeguard certification
• Minimum 16 years of age or older
• First Aid Instructor, Swim Abilities Instructor are considered assets
• Police Information Check with Vulnerable Sector Search current within 2 months (Receipt of application accepted)