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Human Resources Administrator
Human Resources AdministratorPacific Coast Community Resources • Port Coquitlam, Metro Vancouver Regional District, CA
Human Resources Administrator

Human Resources Administrator

Pacific Coast Community Resources • Port Coquitlam, Metro Vancouver Regional District, CA
30+ days ago
Job type
  • Full-time
Job description

JOB SUMMARY :

The Human Resources Administrator is a pivotal role responsible for managing the complete employee lifecycle - including onboarding, position changes, and terminations - while ensuring compliance with government legislation, collective agreements, and clearance protocols (HUB and SRAT). This position supports all HR functions, including full-cycle recruitment, training & development, and communications.

To succeed in this detailed and fast-paced environment, the ideal candidate will be a highly organized and collaborative professional, adept at multitasking and streamlining HR processes to support the organization's strategic goals.

REPORTS TO :

Director of Human Resources and / or Designate

KEY DUTIES & RESPONSIBILITIES

  • Employee Lifecycle Administration

Manage the end-to-end onboarding process for new hires, including communications, shift confirmations, onboarding checklists, and orientation schedules.

  • Ensure accurate collection and verification of all required documentation, such as identification, certifications, and other employment forms.
  • Process all employment lifecycle changes, including shift change requests, employee name / address / SIN updates, exit requests, and Record of Employment (ROE) requests.
  • Administer approved leave and return-to-work processes.
  • Serve as a primary point of contact for new hires, addressing onboarding-related inquiries.
  • Clearance & Compliance Management
  • Coordinate and monitor the HUB and SRAT clearance processes, ensuring all information is submitted, verified, and compliant.

  • Liaise with program managers and stakeholders to resolve discrepancies, address questions, and prevent delays.
  • Conduct and record reference checks as part of the clearance and recruitment process.
  • Maintain accurate and up-to-date records of all clearance statuses, escalating issues as needed.
  • Perform monthly audits of HR trackers to ensure compliance with company policies and legal requirements.
  • Maintain personnel records, union deduction slips, and work permit records, providing timely updates on expirations.
  • Recruitment Support
  • Support full-cycle recruitment activities, including pre-screening candidates and assisting with interviews as required.

  • Create offer letters for new employees in collaboration with managers and the HR Director.
  • Collaborate with hiring managers to align onboarding timelines and expectations with organizational values.
  • HR Reporting, Systems and Process Improvements
  • Generate reports on HR metrics such as onboarding effectiveness, clearance timelines, and process efficiency.

  • Administer employment verification and income verification letter requests.
  • Identify areas for improvement in HR processes, recommending and implementing solutions to enhance efficiency and the employee experience.
  • Maintain proficiency with database management programs or HRIS systems.
  • Employee Engagement & Communication
  • Coordinate employee recognition, incentive programs, and staff appreciation events to promote engagement and morale.

  • Assist with the execution of engagement surveys and analyze results to identify trends and areas for improvement.
  • Communicate HR policies, procedures, and standards to employees and other stakeholders as requested.
  • Support HR projects, including updates to websites, social media platforms, and newsletters.
  • General Administrative Support
  • Provide administrative support and backup for the front desk as needed.

  • Participate in and record minutes for staff meetings and multi-disciplinary team meetings.
  • Contribute to the Health and Safety program, including record keeping, and participate in OH&S drills and inspections as required.
  • Perform other related duties as required to support organizational objectives.
  • QUALIFICATIONS :

  • Post-secondary certificate in Human Resources or equivalent combination of education and experience.
  • Minimum of three (3) years of recent, relevant experience in a human resources or administrative role.
  • SKILLS AND COMPETENCIES :

  • Technical Proficiency : Advanced skills in Microsoft Office Suite (Outlook, Teams, Word, Excel, PowerPoint) and hands-on experience with HRIS or database management systems.
  • HR Knowledge : Practical experience managing the complete employment lifecycle. Familiarity with HR best practices, labour laws, collective agreements, and BC employment regulations is preferred.
  • Communication & Interpersonal Skills : Excellent verbal and written communication skills, with a demonstrated ability to interact effectively and diplomatically with a diverse group of people at all organizational levels.
  • Organizational Skills : Superior attention to detail, organizational, and time-management skills, with a proven ability to multitask, meet intensive deadlines, and follow through on assignments in a fast-paced environment.
  • Professional Qualities : A high degree of professionalism, integrity, and the ability to maintain strict confidentiality. Collaborative team player with a positive manner and strong relationship-building skills.
  • What We Offer

  • Competitive annual salary : $50,000 – $55,000, commensurate with experience and qualifications.
  • Comprehensive extended health, dental, and vision benefits , including an Employee and Family Assistance Program (EFAP) and employer-matched pension contributions.
  • Professional growth opportunities , including CPHR mentorship support, sector-specific training, and leadership development pathways.
  • Hands-on experience across the full HR spectrum—recruitment, onboarding, compliance, employee relations, and HRIS administration.
  • A collaborative and supportive People & Culture team that values learning, integrity, and innovation in human resources.
  • An inclusive and welcoming workplace , where diversity, equity, and belonging guide how we work and connect with our employees and communities.
  • At Pacific Coast , we believe that strong HR practices build strong teams—and strong teams build stronger communities. We are proud to provide an environment where HR professionals can develop their skills, make a meaningful impact, and grow their careers in the community living sector.

    We encourage applications from Indigenous peoples, racialized individuals, persons with disabilities, members of gender and sexually diverse communities , and others with intersectional identities.

    We thank all applicants for their interest; however, only those selected for an interview will be contacted.

    #J-18808-Ljbffr

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    Human Resources Administrator • Port Coquitlam, Metro Vancouver Regional District, CA

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