Client Account Manager

Job Details

Description

What do you think of when you hear the name MNP? Most likely tax and accounting, but as one of Canada’s largest consulting organizations, we’re so much more! We’re also serious about technology.

Make an impact with our Managed Services Practice as a Client Account Manager. The successful candidate plays a critical role in ensuring the long-term success of our Managed Services clients. This role focuses on developing strategic relationships, understanding client goals, and ensuring that the services delivered meet or exceed expectations. The Account Manager acts as the client’s advocate within the organization and drives continuous improvement, satisfaction, and growth.

We have created an environment where you will continuously grow, always have a voice and collaborate on work that is meaningful, impactful and fulfilling. If you are ready to take your career into your own hands, you have come to the right place.

Responsibilities

Client Relationship Management

• Serve as the primary point of contact for assigned clients, ensuring timely and effective communication.
• Build and maintain strong, long-term relationships with client stakeholders at all levels.
• Conduct regular business reviews to discuss performance, goals, and future needs.
• Ensure a deep understanding of the client’s business strategy, industry environment, and technology roadmap.

Client Success & Service Delivery Oversight

Strategic Planning & Growth

Reporting & Insights

Collaboration & Internal Leadership

Skills and Experience

Required

Preferred

Key Competencies

Success Metrics

MY REWARDS @ MNP

With a focus on high-potential earnings, MNP is proud to offer customized rewards that support our unique culture and a balanced lifestyle to thrive at work and outside of the office. You will be rewarded with generous base pay, vacation time, 4 paid personal days, a group pension plan with 4% matching, voluntary savings products, bonus programs, flexible benefits, mental health resources, exclusive access to perks and discounts, professional development assistance, MNP University, a flexible ‘Dress For Your Day’ environment, firm sponsored social events and more

Diversity@MNP

We embrace diversity as a core value and celebrate our differences. We believe each team member contributes unique gifts and amplifying their potential makes our business stronger. We encourage people with disabilities to apply!