As with any technical role, the Tier 3 Technical Analyst can expect a high degree of variability each day while managing the following tasks:. Required certifications: Microsoft MD-102/MS-102 and AZ-800/801 (if you dont currently hold these certifications but are the right fit for the job, we will w...
The IT Support Analyst will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and implementing solutions to improve the performance and reliability of IT systems. We are seeking a highly skilled IT Support Analyst (English/French Bi-Lingua...
Our Banking client is looking for a Junior IT Support Analyst (Bank, Contentful, Workfront, Web, LiveDoc) Length: 12 months contract with the possibility of extension and conversion to full time employment Location: Toronto, ON (Hybrid) - 2 times per week in officeWorking Hours: 9 am to 5 pm Line of...
Schedule changes to supported components in accordance with the approved change management procedures; implement changes with proper testing, stakeholder signoff, monitoring and with minimal impact to the business. Continuously strive to improve the stability of production environment by partnering ...
Specific vision abilities required include close vision, the ability to tolerate fluorescent lighting, and the ability to adjust focus. Interface effectively with other support teams and vendors to ensure seamless communication and coordination. GalaxE, now Endava, is a professional IT services firm...
Host Operations, which is part of the Enterprise IT Operations Department [EITO] - / Service Availability (Dual Site Coverage) - is responsible for providing frontline support and monitoring of the Bank's mainframe environment. IT Analyst Provide stable operation and support of in-house computer net...
Aligned with the role and responsibilities of the IT Analyst for general support and day-to-day operations of the department, the IT Support Specialist acts as the primary support contact for Mitacs's CEO office and executive leaders. The Helpdesk is looking to hire an IT Support Specialist to join ...
The IT Support Analyst is responsible for working with the IT team to provide remote and onsite support to end-users for a variety of hardware and software applications within a fast-paced environment. This would include, but not exclude, updating user accounts, network and Internet support, end-use...
Recent* and Significant** experience in providing technical support to clients on Information Technology (IT) services in an IT Service Desk environment for both on-site and at remote/off-site locations. IM/IT Support Analyst (Anticipatory). Calgary (Alberta), Devon (Alberta), Edmonton (Alberta), Si...
We are committed to creating an accessible, barrier-free and inclusive workplace and are committed to continuing compliance with the Accessibility for Ontarians with Disabilities Act (AODA). The Senior IT Endpoint Analyst is responsible for taking a leading role in the research, planning, implementa...
As a Support Analyst, you will play a pivotal role in delivering tier-1 to tier-2 support for our Toronto office personnel, ensuring seamless resolution of all IT support requests. Benefits & Perks: We offer a comprehensive salary and benefits package that is very competitive, together with opportun...
The team works alongside IT professionals, support cross-functional teams, and contribute to resource planning within IT. As the Senior Resource Management Analyst, you will provide day to day support of the Senior Manager IT Transformation for all Resource Management activities. Collaborate with Fu...
Work conditions and physical capabilities. Respond to users experiencing difficulties with computer. Provide business systems, network and Internet support to users in response to identified difficulties. ...
Senior Business Analyst to support on IT Resiliency & Cyber Security programs. ...
Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Work conditions and physical capabilities. Respond to users experiencing difficulties with computer. Supervise other technical support workers in this group. ...
Surrey Place values the diverse and intersectional identities of its staff, clients and families and regards equity and neurodiversity as fundamental at all levels of our organization. We encourage applications from candidates from equity seeking groups such as those from Indigenous, Black and from ...
The main objective of this position is to provide level management for end users and workstations specifically, but not limited, to a project or initiative in progress, assisting other IT teams including Service Desk when they cannot resolve the issues happening on workstations. This position requir...
As we estimate that more than 50% of the work required for this position must be performed in English, and in order to ensure that the employee in this position can perform their duties autonomously and effectively, candidates for this position must be able to communicate appropriately in French and...
The Bilingual IT Support Analyst position will provide application and hardware support, in . Coordinate and collaborate with System Administrators, IT team members, project teams, information system teams, business units, to ensure availability and reliability of corporate information systems, and ...
Monitoring the Service Desk queues to ensure that tickets are processed in a timely manner which includes first contact with clients and closing all completed tickets assigned to the Service Desk queue. Providing internal RJR Innovations support for IT issues. Excellent interpersonal and customer se...
Patience, flexibility and an ability to deal with and manage difficult situations. Strong community involvement and a commitment to equity, diversity and inclusion. As an IT Support Analyst, you will be:. Ability to provide onsite support to colleagues based in our Calgary office. ...
In the functional role of product steward, accountable for a suite of desktop applications that extend platform capabilities, ensuring that these products are maintained current with the vendor’s product roadmap and aligned with the requirements of the business. Work with operational support teams t...
We are looking for an IT Support Analyst with good logical and analytical thinking. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. It is imperative to ackn...
Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Respond to users experiencing difficulties with computer. Supervise other technical support workers in this group. Provide business systems, network and Internet support to users in response to i...
Reporting to the Manager of IT Support, the IT Support Analyst will be responsible for providing Tier I & II support in a multi-faceted role handling both frontline Service Desk support and customer service, along with Tier I & II end user equipment support, troubleshooting, maintenance, and repair....