Hybrid Senior Servicenow Business Analyst

Elevate business processes as a Senior ServiceNow Business Analyst for a large Manufacturing client in Oshawa. This hybrid role emphasizes HRSD and requires strong ServiceNow skills.This two-year contract position offers the opportunity to engage with IT, HR, and SIR departments. You will be responsible for gathering and documenting business requirements, creating user stories, and facilitating effective communication between stakeholders and development teams to ensure timely project delivery.Key Responsibilities:Elicit and document business requirements through collaborationDevelop user stories and effective ServiceNow workflowsConduct workshops to analyze and improve business processesEnsure clarity and alignment of requirements with business goalsWork with product owners to prioritize project backlogRequirements:3-5 years of experience as a Business Analyst in ServiceNowDegree in Information Technology or Business AdministrationProficiency in ServiceNow modules for IT, HR, and SIRStrong grasp of agile methodologiesServiceNow Certified System Administrator or Implementation SpecialistBring your ServiceNow expertise to drive transformative solutions within our client's manufacturing operations.