Description

The Opportunity

Our Individual Insurance Senior Underwriting Consultants, responsible for the risk management of our Underwriting and Claims operations, are integral to supporting our business growth strategy in the increasingly digital insurance-buying environment, where simple processes and quick decisions are table stakes.

Responsibilities

Risk Management

• Audit underwritten applications to ensure underwriting decisions, correspondence and processing were followed in accordance with established guidelines and policies.
• Audit underwriting tools, both internally-developed and vendor-supplied, to ensure decisions and output are within expected, pre-determined ranges.
• Monitor new business application and policy change trends for risk indicators and action identified concerns accordingly.
• Review potential nondisclosures for contract rescission and assist management with book of business reviews
• Review contestable claims for potential misrepresentation during underwriting.
• Provide underwriting subject matter expertise on cases in litigation.
• Assist in the oversight of underwriting operational controls to ensure that internal processes are compliant with all Risk, Legal, Regulatory and Privacy requirements.
• Support management with underwriting risk assessments and recommendations on new product or business initiatives.

Leadership & teamwork

Reporting & Analysis

Continuous Improvement

How will you create impact?

Senior Underwriting Consultant, Risk Management, will help design and deliver risk-based monitoring, controls, reporting, and education programs that provide assurance to our Senior Leadership Team, Product Risk Management, and our reinsurers that our underwriting decisions appropriately manage mortality, morbidity, and financial risk and that our systems and processes are aligned to both company policy and regulatory requirements.They rely on their depth and breadth of underwriting experience, curious nature, drive for continuous learning and improvement, and enthusiasm for using data insights to continuously evolve how we manage risk.

What motivates you?

What we are looking for

What can we offer you?

Our commitment to you

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

Salary & Benefits

Salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education / training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Please contact for additional information.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption / surrogacy and wellness benefits, and employee / family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.