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Customer service Jobs in Montreal, QC

Last updated: 7 hours ago
Customer Service Representative

Customer Service Representative

Andy TransportSaint-Laurent, QC, CA
Full-time +1
Quick Apply
ANDY takes great pride in delivering exceptional, customized services encompassing goods transportation, logistics, warehousing, and fleet management solutions. With a wealth of European and North A...Show moreLast updated: 27 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Recrute ActionMontreal, Quebec, Canada
CA$2,189.60 monthly
Customer Service Representative.Our client in the insurance industry is seeking 20 professionals to support their Retirement Services team during peak season. This role is part of the Retirement Mem...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Customer Service Agent

Customer Service Agent

Excel personnel inc.Saint-Laurent, QC, Canada
CA$20.00 hourly
Full-time
The Excel personnel team is recruiting!.Indeed, we are currently looking for a new team member to work as a customer service agent at our agency to support Human Resources Advisors in their recruit...Show moreLast updated: 7 hours ago
Manager, Customer Service (Temporary)

Manager, Customer Service (Temporary)

GardaWorld CashMontréal, Quebec
Full-time
Quick Apply
GardaWorld Cash is the world’s largest privately owned security services company offering a wide range of highly focused business solutions including leading-edge security services and cash solutio...Show moreLast updated: 10 days ago
  • Promoted
Bilingual Customer Service Supervisor

Bilingual Customer Service Supervisor

SerefinMontréal, Quebec, Canada
Full-time +1
We are currently seeking a Supervisor, Customer Service to join our multi-channel Contact Centre who will work remotely.In this exciting and challenging Supervisor role, you will report to the Mana...Show moreLast updated: 30+ days ago
  • Promoted
Maintenance Customer Service Coordinator

Maintenance Customer Service Coordinator

Fuze HR SolutionsMontreal, QC, Canada
CA$25.00–CA$30.00 hourly
Full-time
Service à la clientèle - technicienne d'entretien de magasin de détail (bureau chef).Joignez-vous à notre équipe en tant que. Technicien(ne) d'entretien de magasin de détail.Aider les employés des m...Show moreLast updated: 1 day ago
  • Promoted
Customer Service Representative

Customer Service Representative

Randstad CanadaMontréal, Quebec, CA
Temporary
Quick Apply
The successful candidate will have admirable communication & time management skills and the desire to work in a fast-paced, ever-changing and hectic environment. Can you stay calm under pressure...Show moreLast updated: 30+ days ago
  • Promoted
Director of Customer Service

Director of Customer Service

ManmadeMontreal, QC, Canada
Full-time
We’re a Montreal-based online retailer of premium quality essentials, known particularly so far for our men’s boxer briefs. We have been rapidly growing since launching in 2021, and the brand is tru...Show moreLast updated: 1 day ago
  • Promoted
Customer Service Representative

Customer Service Representative

Move Way LogisticsMontreal, Quebec, Canada
CA$39,000.00–CA$40,000.00 yearly
We are looking for an efficient and sed Customer Service Representative for our call center.As a Customer Service Representative your job is to provide excellent customer support to our clients.You...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Northern SaunasBoucherville, QC, Canada
CA$27.00–CA$30.00 hourly
Full-time
Job Description : Customer Experience Advocate / Bilingual / Hybrid.At Northern Saunas, we design wellness solutions that inspire healthier living and create moments of connection—with oneself and w...Show moreLast updated: 1 day ago
  • Promoted
Customer Service Agent Service clientèle

Customer Service Agent Service clientèle

Kelly Professional & IndustrialMontreal, QC, Canada
Full-time +1
Our client, a well known manufacturer in the aviation industry located in.Longueuil(south shore of Montreal).Bilingual Customer Service representative. The ideal candidate must be fully bilingual an...Show moreLast updated: 1 day ago
  • Promoted
Customer Service Agent

Customer Service Agent

Altitude SportsMontreal, Quebec, Canada
CA$17.00 hourly
Altitude Sports is a Montrealbased leading ecommerce retailer in Canada working and playing at the intersection of fashion and the outdoors. Founded in 1984 the company offers bestinclass advice on ...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative

Customer Service Representative

SGS Canada IncMontréal-Est, Québec, Canada
CA$21.00–CA$22.00 hourly
Full-time +1
Job Description Full-time office job paid by the job -$21-22 / h + benefits starting day 1.Language requirement : English (75%) + French (25%) to perform the job. This position will work with customer...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Supervisor

Customer Service Supervisor

Fed SupplyMontréal, Quebec, Canada
Permanent
Bonjour ! Je suis Anissa, Conseillère en recrutement pour l'agence de placement Fed Supply, spécialiste par excellence dans les domaines de la chaîne d'approvisionnement, de la logistique, du trans...Show moreLast updated: 16 days ago
  • Promoted
Customer Service Representative - French

Customer Service Representative - French

IFG - International Financial GroupMontreal, QC, Canada
Full-time
Candidate Requirements / Must Have Skills : .Bilingual – fully bilingual in French and English (read / write / speak in French / English). Customer Service-related experience, previous customer service experi...Show moreLast updated: 1 day ago
  • Promoted
Bilingual Customer Service Representative

Bilingual Customer Service Representative

Insight GlobalMontreal, QC, Canada
Full-time
Insight Global's client is a Canadian provider of luxury bathroom products.They are based out of Montreal as well as have several other centers across Canada and the US. We are looking for a talente...Show moreLast updated: 1 day ago
  • Promoted
Insurance Customer Service - Bilingual

Insurance Customer Service - Bilingual

Arise Virtual SolutionsMontreal, Quebec
Provide French bilingual customer support for an insurance client through the Arise® Platform.If you speak English and French, have experience providing support for insurance products and you&r...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Customer Service Agent

Customer Service Agent

National BankMontreal, QC, Canada
Full-time
As a Customer Service Agent for our.You’ll have a positive impact on clients by listening closely to their needs and offering excellent customer service. Listen to clients' needs and offer personali...Show moreLast updated: 13 hours ago
  • Promoted
Bilingual Customer Service Representative

Bilingual Customer Service Representative

Prime HiresMontreal, QC, Canada
CA$24.30 hourly
Permanent
Position : Customer Service Professional - Bilingual .Candidates must have availability from 8 am to 8 pm EST (9am to 9pm AST). There will be rotating 8-hour shifts during this time block.Shift ...Show moreLast updated: 16 days ago
  • Promoted
Bilingual Customer Service Representative

Bilingual Customer Service Representative

Compunnel Inc.Montreal, QC, Canada
Full-time +1
Customer Service Professional - Bilingual III - Montreal, QC or Halifax, NS (Hybrid).The successful candidate will have the opportunity to convert to a permanent position or extend their contract.T...Show moreLast updated: 1 day ago
Customer Service Representative

Customer Service Representative

Andy TransportSaint-Laurent, QC, CA
27 days ago
Job type
  • Full-time
  • Permanent
  • Quick Apply
Job description

About us :

ANDY takes great pride in delivering exceptional, customized services encompassing goods transportation, logistics, warehousing, and fleet management solutions. With a wealth of European and North American experience and expertise in our domain, we are renowned for our ability to translate clients' operational needs into lucrative business opportunities. Our integrated services are designed to provide added value and streamline our customers' experiences. As one of the largest woman-owned asset-based transportation companies in North America, we have experienced remarkable organic growth since our inception in 2012, expanding from a single business unit comprising 60 employees to now encompassing four thriving business units with a dedicated team of 500 skilled professionals. This substantial growth positions us favorably to continue our upward trajectory and further expand our operations.

About the role

Join ANDY Transport as a Customer Service Representative, where you'll nurture strong client relationships, identify growth opportunities, and ensure the seamless delivery of logistics solutions. As the main contact for specific accounts, collaborate with internal teams, optimize transportation plans, and contribute to achieving division targets. Your role involves daily customer communication, prompt issue resolution, and proactive customer satisfaction efforts. Be a key player in our dynamic and collaborative environment, making a meaningful impact in logistics service excellence.

What you’ll do here :

  • Build and maintain strong customer relationships, acting as the lead point of contact for assigned accounts.
  • Oversee customer account management, negotiating rates, contracts, and agreements to maximize profitability.
  • Identify and seize opportunities for client acquisition and contract expansion.
  • Ensure timely and successful delivery of solutions according to customer needs and objectives.
  • Plan and execute daily drayage transportation plans, including negotiation and booking of loads.
  • Collaborate with teams to reach division targets.
  • Respond to customer inquiries, maintain contact throughout order duration, and resolve day-to-day issues.
  • Communicate with planners daily to optimize trips.
  • Monitor and collaborate with dispatchers for on-time pickup and delivery, while accurately inputting information into our TMW system.
  • Other duties may be assigned.

Requirements

What you bring to the table :

  • Proven experience in logistics client support or account management. Drayage / Intermodal experience is considered an asset.
  • Excellent communication in English and French, both verbal and written.
  • Ability to build and maintain strong client relationships.
  • Strong negotiation abilities for contract agreements and rate discussions.
  • A self-starter with the drive to exceed targets and contribute to the company's growth.
  • Benefits

    What we offer

    Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team :

  • A competitive salary.
  • Benefits package.
  • An annual wellness account that promotes an active and healthy lifestyle.
  • Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues.
  • Inspiring leaders and colleagues who will lift you up and help you grow.
  • We are an equal opportunity employer

    At Andy, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

    If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.