Admin Jobs in Toronto, ON

Temporary full time / 6-12 months contract

Work Location : Remote / hybrid

Medical Office Admin

In this role responsible for invoicing and collections for the revenue management cycle. Invoicing will be based on postings completed at the clinic level and will include generating, reviewing and sending invoices to funders based on a specific time frame established internally or externally by the funder. The associate will also be responsible for identifying outstanding accounts to contact partners / patients and collect on outstanding payments.

The role requires an eye for detail, time management and self-discipline to ensure regular, and timely invoices and follow up on outstanding invoices. Accuracy is key as well as the ability to work independently. Efforts are focused on resolving posting issues at the clinic level and performance or coaching opportunities. Excellent communication and negotiation skills are required as efforts are focused on resolving customer billing problems to reduce accounts receivable delinquency. The role requires a balance between maintaining trustful relationships and ensuring timely payments. The position will report to the designated Invoicing and Collections Lead.

Responsibilities for Invoicing

• Verify accuracy of billing / invoicing data and revise if necessary.
• Research and resolve discrepancies for patient’s accounting details
• Submit invoices as per customer guidelines and within the timelines outlined.
• Notify clinics with issues, rejections, or updates that will impact future billing.
• Consult clinic if issues cannot be resolved by associate and utilize alternative resources as necessary until resolution is complete.
• Record notes relevant to patient’s account as necessary.
• Ensure compliance with process by communicating with internal stake holders if issues are identified.
• Utilize system reports from relevant applications to complete required tasks.

Responsibilities for Collections

Skills Requirements

Education and Experience

Inclusion

We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups : Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.

Accommodation

Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent at

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