General Manager

Overview

General Manager at Canadas leading casual dining restaurant Boston Pizza oversees the daily operations to ensure the delivery of a great Guest experience while focusing on achieving goals and budget expectations. This individual must have exceptional communication skills leadership experience and the organizational skills needed to support a dynamic team. They also have to be passionate about developing & motivating their team members and being able to recognize star performers.

The General Manager is responsible for ensuring that our most important people our Guests and team members have an excellent Boston Pizza experience from start to finish. They also believe in championing a fun and safe work environment and contributing to a thriving workplace culture.

business address : #510 - 1500 Cranbrook St N; Cranbrook BC V1C 3S8

title of the position : General Manager (NOC 60030) vacancies : 1

job duties :

Plan direct and oversee both Front of the House and Heart of the House operations ensuring both work together as one

Lead by example and work alongside team members Oversee hiring and team member training and make final hiring decisions

Develop and implement operational procedures to ensure efficient service delivery to our Guests

Monitor and adjust work schedules as required according to daily reservation volumes and events

Manage all reservations for hockey teams school lunches and related programs

Evaluate team members performance coach and provide constructive feedback

Critically ensure all targets for labour and food costs are met

Conduct weekly inventories for beer liquor wine and draft maintaining less than 2% variance and troubleshooting any issues

Track total gross profit per period and submit weekly reports to accountants including inventory every Monday before the store opens

Monitor revenues sales reports and make operational decisions in alignment with budgets

Attend to Guests feedback and ensure their satisfaction

Be the main point of contact for health and safety inspections and compliance

Collaborate with vendors to negotiate pricing and ensure timely delivery of supplies

Work to attract Guests by developing and implementing marketing advertising public and community relations programs.

The ideal candidate will :

Achieve goals through strong organizational skills and effective time management

Build relationships by finding common ground and work cohesively with all team members

Be committed to championing the Foundations of Hospitality Heart of Hospitality Boston Pizzas Brand Standards and Food Safety.

Effectively communicate share goals challenges and continuously coach the team on ways to progress

Maintain composure and thrive in a fast-paced environment

Be driven by professional development opportunities and consistently seek new learning and skill-building moments.

Always enhance the Guest and team member experience

ability to supervise :

The GM oversees 25-30 team members on a daily basis with a total staff of over 55-60 employees.

terms of employment :

permanent full-time; 40 hours per week

language of work : English

wage : $37 / hour

start date : as soon as possible

employment conditions : morning day evening weekend

The schedule consists of 40 hours per week with set shifts. Evening and weekend availability is required.

The GM is also responsible for creating the staff schedule.

benefits package offered : co-paid 50 / 50 dental & medical benefits will be available after 6 months of consecutive work (50 / 50 split between the employee and the employer)

location of work : #510 - 1500 Cranbrook St N; Cranbrook BC V1C 3S8

work setting : casual dining restaurant skills requirements :

education : completion of secondary school (high school)

work experience : minimum 5 years of experience in the Food Service Industry at a supervisory or managerial level

certifications : BC Serving it Right responsible beverage service training program

contact information / how to apply :

E-mail address :

Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canadas 50 Top Managed Companies for over 20 years in a row. We are committed to the development and growth of our team members integrity philanthropy and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily Boston Pizza is the place for you!

• Applications will only be accepted via the above e-mail address. Only candidates selected for the interview will be contacted. Thank you for your interest in working with us!

Qualifications

Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canadas 50 Top Managed Companies for over 20 years in a row . We are committed to the development & growth of our team members integrity philanthropy and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily Boston Pizza is the place for you!

Min

CAD $37.00 / Hr.

Max

CAD $37.00 / Hr.

Required Experience :

Director

Key Skills

Restaurant Experience,Hospitality Experience,Interviewing,Management Experience,Profit & Loss,Employment & Labor Law,Sanitation,Leadership Experience,P&L Management,Restaurant Management,Retail Management,Recruiting

Employment Type : Full-Time

Experience : years

Vacancy : 1