PBC Solutions is looking for a Director, Transformation Office to lead our transformation initiatives and empower our organization to deliver even greater agility and success.
Please note : This is a full-time regular hybrid position, which requires regular in-office presence (in either Saanichton or Burnaby, BC). Frequent travel to Victoria will be required.
About PBC Solutions :
PBC Solutions Ltd. was created in 2022 as a wholly owned subsidiary of PBC Health Benefits Society (operating as Pacific Blue Cross), #1 health benefits provider in BC. Our mandate is to design, transform, and deliver the benefits and claims administration services offered by governments and other large organizations along with our consortium partners DXC Advanced Solutions, NTT DATA, and EY.
Since the spring of 2023, PBC Solutions administers and leads the transformation and digitization of Health Insurance BC Services (HIBC) on behalf of the BC Ministry of Health. HIBC Services administers medically-necessary insured doctor and hospital services through the Medical Services Plan (MSP) and drug coverage through the PharmaCare and Fair PharmaCare programs. In the future, the business will expand to additional public and private client work.
At PBC Solutions, we are committed to driving meaningful change in the healthcare ecosystem. As an industry leader, we are on a mission to support our clients through cutting-edge strategies, streamlined processes, and innovative solutions.
Position Summary :
As the Director, Transformation Office, you will play a pivotal role in steering large-scale organizational transformation efforts. You will lead the implementation of Scaled Agile frameworks across all levels of the organization, ensuring that we execute with nimbleness while staying aligned to our strategic goals. This leadership position will collaborate closely with cross-functional teams, senior executives, and external partners to drive sustainable change and ensure the highest standards of operational excellence.
Primary Duties :
Required Education and Experience :
Knowledge, Skills, and Abilities :
As the Director, Transformation Office , you will have the opportunity to lead impactful, strategic initiatives that drive our organization’s transformation and future success. We value creativity, collaboration, and results. If you are an experienced leader with a passion for change and innovation, we encourage you to apply.
Travel / Work Location
PBC Solutions is Headquartered in Saanichton, BC (a suburb of Victoria) and also has offices in Burnaby. We operate in a hybrid in-person and virtual environment and the successful candidate must be based in BC which requires regular in-office presence (in either Saanichton or Burnaby, BC). In the event that the successful candidate is not based in the Victoria area, frequent travel to Victoria will be required.
What's in it for you
We offer market competitive total compensation, including an annual incentive bonus plan and market-based salaries. The base salary range for this position is $138,800 - $208,200 annually . Placement in the salary range will be determined by the level of experience and expertise based on corporate guidelines, with the goal to ensure market competitiveness and internal equity.
We offer a robust health & dental benefits plan, with flexible options that will meet you and your family's needs. We also offer a Defined Benefit Pension Plan (PSPP), for all eligible employees.
We strive to create a workplace where everyone feels valued and employees feel empowered to freely participate and contribute regardless of race, ethnicity, gender or gender identity, sexual orientation, religion, ability, education level, parental status, or socioeconomic status.
PBC Solutions is an equal opportunity employer and welcomes applications from all qualified candidates.
To request an accommodation in completing this application, pre-employment testing, interviewing or otherwise participating in the employee selection process, please direct your inquiries to hr@pbcsolutions.ca
Does this opportunity resonate with you?
Are you seeking a work environment that will challenge you, provide stretch opportunities, and support your success and growth? Then you've found your ideal work environment - Apply today please! We'd love to talk with you to explore this opportunity further with you.
Please note, if selected for this opportunity, you will be required to undergo a background check in accordance with PBC Solutions policies.
We sincerely thank all candidates for their interest, however only those selected to continue in the recruitment process will be contacted. This posting will be open until filled. We will start reviewing applications on January 20, 2025.
How we work
Our Guiding Principles
Honesty – We will be truthful. We will create a safe environment to communicate proactively, openly and with respect. We will be transparent and genuine with our interests.
Integrity – We will act consistently to do the right thing and ensure our words and actions align. Embracing opportunities and challenges, we will live our shared values and vision.
Reciprocity - We will strive for fair and balanced exchanges leveraging our unique strengths and resources, recognizing this requires an ongoing give and take. We will win and lose as one.
Autonomy – We respect and acknowledge the interests of each party. We trust each other to make decisions and act based on our diverse strengths to achieve our mutually desired outcomes.
Loyalty – We will be bold, brave, and committed to our relationship. As partners, we will advocate for one another, celebrate our successes, and have each other’s back through our challenges.
Equity – We commit to a balanced partnership. We will make decisions and act based on a fair assessment of capabilities, risks, constraints, and opportunities to achieve mutual success.
Our Intended Behaviours
Communication – We actively communicate in a timely, open, respectful, and responsive manner with the intent to gain understanding and find solutions.
Flexibility – We will be agile, adaptable, and creative to enable responsive service delivery and embrace challenges and change with an open-minded and positive attitude.
Perspective – We seek to understand interests, assumptions, actions, and diverse backgrounds by actively sharing and exploring all points of view.
Focus – We will use our Shared Vision as our North Star to evaluate, prioritize, and deliver successful results.
Trust & Confidence – We lead with trust. We consistently behave in ways that earn and inspire confidence by being credible, reliable, and transparent even when vulnerable.
Feedback – No surprises. We will maintain a strong relationship through timely, purposeful feedback in a safe, respectful, and collaborative environment.
Solution-oriented – We see possibilities rather than limitations. We use our diverse capabilities to develop options to resolve our challenges.
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