Assistant Restaurant Manager

Company Description

Tim Hortons is one of North America’s largest restaurant chains and a beloved Canadian icon, known for its diverse menu and deep-rooted connection to communities. Operating in the highly competitive quick-service restaurant industry, Tim Hortons leads with its scale and strong presence across Canada. The company's culture emphasizes growth, innovation, and fostering a welcoming environment for both team members and customers. By joining Tim Hortons, you'll play a key role in helping to serve the neighborhoods we proudly call home.

Role Description

We are seeking Assistant Restaurant Manager for a full-time, on-site role located in Port Dover and Simcoe, ON. The Assistant Restaurant Manager will oversee day-to-day operations, ensuring seamless customer service and high operational standards.

Responsibilities include managing food and beverage service, supervising staff, maintaining customer satisfaction, and hiring and training team members. Additional duties involve leading team meetings, managing schedules, and ensuring a positive dining experience for customers through adherence to brand standards and values.

Qualifications

• Fast food service experience required; Tim Hortons managerial experience preferred.
• Assist to manage, coach, and hold team members accountable in compliance with Canadian and Ontario employment and labour laws
• Ensure all required training is completed successfully (online and in-person)
• Support to maintain required certifications, including First Aid, SafeCheck® / ServSafe®, and Tim Hortons OMAP programs
• Achieve performance targets set by the Restaurant Owners, including but not limited to :

o  Quarterly REV audits

o  Labour cost control within target range

o  Waste reduction and inventory management

o  Speed of Service, Restaurant Operations, and Customer Service standards

o  Global Performance Score and Senior Leader Bonus program objectives