Job Description
The Senior IT Specialist is responsible for providing direction and leadership in system applications, client end points, and data center infrastructure, with an emphasis on security to ensure the integrity of all areas. This role is responsible for the architecture, design and on-going operations of all information systems adhering to service level agreements, recovery point objectives and recovery time objectives. This position is tasked with conducting reviews of business processes and implementing automation capabilities where strategically appropriate.
This position is distinguished by the following :
- Level of technical expertise required to manage complex business and technical solutions to meet the business needs.
- Level of technical expertise related to designing and implementing security solutions and practices in order to ensure compliance and security of sensitive information.
- Requirement to train and grow the knowledge on the team of both security systems, networks, applications, and core banking system(s).
- Level of training skills to design and deliver user training for new and current software and systems.
- Level of interpersonal skill to foster a cooperative, motivated and innovative work environment.
- Demonstrate extensive knowledge of technology specific to Credit Unions and multisite environments, ensuring optimal performance and security across all platforms
Differentiating Accountabilities :
Provide expertise in designing and implementing the environment to ensure the environment meets current and future needs. This includes strategic design for on-premise and cloud services while ensuring the proper security and recovery of services, data and other assets.Implement and proactively maintain all technology services including virtualization, SANs, servers, network (WAN / LAN), email, client end points, printers, applications etc. and all associated security to protect the environment.Lead the design, testing, implementation and maintenance of disaster recovery plans for existing and new services to ensure adherence to SLAs. Update the disaster recovery plans for new systems and key learnings that come from each test.Ensure the security and safety of all systems and data. Proactively monitor system performance and security to identify early threats and take required action, as needed. Implement appropriate controls to ensure the safety and availability of all systems, services and data.Ensure backups adhere to the data retention requirements.Provide proper data management protection based on data classification levels.Provide reporting and scorecards to executive management outlining the status of all systems and applications (availability, support status, patching levels, version status etc.).Lead the development of IT policies and procedures.Lead IT audits. Recommend controls and work with auditors in order to get an outside view of the environment and implement remediation steps as required.Work with all areas of the business to identify technology needs and process improvement opportunities.Work with 3rd party service providers to ensure system uptime, performance and stability. Follow vendor management guidelines for key partners.Stay current and apply your expertise in defining and implementing impacts and initiatives required to adhere to regulatory requirements (FSRA, PCI etc.) and ensure internal frameworks adhere to requirements. Understand and roll out core frameworks such as COBIT, NIST, ISO27001, CIS Top20 / 18 and build out organizational maturity that aligns to the frameworks.Perform other assigned responsibilities.Qualifications
Completion of a post-secondary education in engineering, computer science or equivalent, coupled with relevant years of experience in a senior infrastructure role15+ years working in a Senior IT infrastructure role12+ years of security experience focusing on frameworks, audits and implementing controls in a data sensitive environmentExtensive experience with the implementation of advanced infrastructure technologies such as networking, storage area networks (SAN), collaboration solutions, security controls, cloud services etc.Proven ability to lead projects and work cohesively within a team environmentFamiliarity with banking systems (RFS, Wealthview, Ovation etc.) is considered an assetIT certifications related to VMWare, Exchange, Windows Server, cloud are requiredSecurity related certifications (Security+, CISSP, CEH etc.) are required and must be kept currentAbility to work outside of regular business hours, which may include evenings and / or weekendsAdditional Information
To learn more visit https : / / www.penfinancial.com / careers
While we welcome all applications, only those who are selected for an interview will be contacted.
Accessibility accommodations will be made for job candidates upon request.