Animal Control Officer

This position works in the Parking Enforcement organizational unit. This is inspectional and regulatory work involving enforcement of City bylaws and regulations related to animal control. An incumbent investigates complaints regarding animal bylaw violations, issues notices, tickets and licences; catches and transports stray animals, and provides information and assistance to the public. Investigates complaints related to animals including, biting, barking, unlicenced, unleashed and at large dogs; catches, seizes and transports vicious, injured or stray animals to the veterinary or animal shelter; assists public coming into the Animal Shelter to reclaim animals. Patrols by foot, bike or vehicle to observe and enforce violations pursuant to the Animal Control Bylaw and licencing regulations. Other responsibilities include cleaning and servicing kennels and equipment; feeds, waters and cares for animals held in custody; sells animal licences to the public, collects revenue, issues receipts, deposits cash and conducts follow up on unlicensed dogs. The work involves extensive public contact and an incumbent exercises considerable independence of action, judgement and discretion within defined limits. The work is performed under the direction of a supervisor who evaluates work performance in terms of effectiveness of enforcement, and standards of tact, judgement and conduct exercised. Performs related work as required.

Qualifications include completion of Grade 12 supplemented by courses relating to animal care, plus, two years experience dealing with animals in an enforcement or investigative capacity; or an equivalent combination of training education and experience. Considerable knowledge of the geographic areas and street layouts of the City along with the knowledge of policies and procedures relating to animal bylaws and licencing regulations. Knowledge of the methods, procedures and equipment used in the catching, care and handling of vicious, stray, sick and maimed animals. The ability to prepare and present evidence and to conduct oneself in court; to safely handle vicious and injured animals; to communicate effectively both orally and in writing and to enforce bylaws in a diplomatic, tactful and discreet manner. Ability to establish and maintain effective working relationships with internal and external contacts; to perform clerical and recordkeeping tasks; and to operate a motor vehicle used in the work. Skill in manipulating the equipment used in capturing and handling animals including vicious dogs. Driver's Licence for the Province of British Columbia is required. Please note that a Police Information Check may be required for this position.

Schedule : 40 hours weekly; Sunday to Thursday from 9 : 00 AM – 5 : 00 PM. (Shift range between Monday to Sunday, 7 : 00 AM - 6 : 00 PM).

Please apply online by February 11, 2026.

Copies of relevant professional certificates, degrees, or tickets will be required at the time of the interview. Please contact People and Culture at 604-294-7303 if you do not receive a confirmation email within one hour of submitting your application online at www.burnaby.ca / careers. We thank all applicants for their interest; however, only those considered for an interview will be contacted.

We respectfully acknowledge that the City of Burnaby is located on the unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), səlilwətaɬ (Tsleil-Waututh), and kʷikʷəƛ̓əm Peoples (Kwikwetlem). Each Nation has distinct histories and distinct traditional territories that fully or partially encompass the city. We encourage you to learn more about the Host Nations whose ancestors have occupied and used these lands, including parts of present-day Burnaby, for thousands of years. We are grateful to be on this territory as we dedicate ourselves to creating an inclusive and diverse workforce that reflects our vibrant community and welcomes applicants of all backgrounds, genders, ages, ethnicities, abilities, sexual orientations, and life experiences.

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