Casual Communicator External

Position : Casual Communicator

Posting Type : External

Status : Full-time vacancy 12-month casual contract

Hours of work : 12-hour rotating shifts (days nights and weekends) 36-hours per week excluding holidays

Compensation Level : $72338 through to $96451

Application Opening : January 28 2026

Application Deadline : February 11 2026

The Brantford Police Service is currently accepting applications for a Casual Communicator

PURPOSE OF POSITION

Under the direction of the Communications Manager the incumbent will provide an effective and efficient link between the public and the police through professional communications.

SUMMARY OF DUTIES AND RESPONSIBILITIES

• Attend mandatory training and undergo proficiency testing as deemed appropriate
• Receive telephone requests for service from the public and upon obtaining sufficient detailed information prioritize the call for service and forward the same to the appropriate police field unit (s) or other agency by computer-aided dispatch and / or voice radio transmission or telephone according to policy and procedure.
• Dispatch and monitor officers and maintain contact for officer safety
• Monitor police units using GPS information systems
• Monitor audio and video systems as per Policy and Procedure
• Function as a switchboard / C.P.I.C. (Canadian Police Information Centre) operator answering the administration telephone lines and querying C.P.I.C. on behalf of non-mobile digital terminal units
• Maintain RMS (Records Management System) and C.P.I.C. and other information systems as necessary
• Be accountable to the supervisor for the duties described
• Perform other duties as assigned.

KNOWLEDGE

SKILLS

ABILITIES

Interested applicants are invited to complete an Brantford Police Service Application Form and submit it electronically no later than Wednesday February 11 2026 at 4 : 00 pm. Please click on the link below to upload the application with your resume / cover letter :

(Apply to this Job)

Brantford Police Service does not use Artificial Intelligence (AI) enabled tools in the selection or hiring process. Hiring decisions are made by humans based on job-related criteria. Personal information submitted will be used only for the purposes of this competition in accordance with the Freedom of Information and Privacy Act. We welcome and encourage applications from individuals from all backgrounds including those from underrepresented groups. If you require accommodations during the recruitment process please let us know and we will work with you to meet your needs.

Key Skills

Change Management,Access Control System,Customer Service,B2C,Civil Quality Control,Broadcast

Employment Type : Gig

Experience : years

Vacancy : 1