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Proposal and Contract Specialist / Spécialiste des propositions et des contrats
Proposal and Contract Specialist / Spécialiste des propositions et des contratsCallTower • Ottawa, ON, CA
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Proposal and Contract Specialist / Spécialiste des propositions et des contrats

Proposal and Contract Specialist / Spécialiste des propositions et des contrats

CallTower • Ottawa, ON, CA
30+ days ago
Job type
  • Full-time
Job description

Job Purpose


The Proposal and Contract Specialist will closely work with various entities within the Company in the development and the conclusion of various proposals.


Duties



  • Plan and monitor development activities to meet deadlines

  • Analyze tender documents

  • Review contract clauses and verify the conformity of proposals

  • Assemble the proposal and ensure its quality

  • Attend proposal team meetings

  • Improve the proposal process/SOW to achieve maximum efficiency


The Specialist will also manage contractual documents for the Company (scope Of Work, Change Requests, Hours Bank, Support Contracts, Subscription Contracts, etc.). Responsibilities include:



  • Implement, review, adapt them, and if necessary, have a lawyer review them

  • Implement a compliance process for all stakeholders

  • Review the development process and optimize it

  • Review SOW grids and T&C. Make any valuable improvement when possible and automate them

  • Protect the best interest of the Company by reviewing the terms and conditions of all legal documents (MSA, NDA, contracts with clients, contracts with freelancers, signing authority by the Board…)

  • Prepare relevant lists and grids.

  • Ensure consistency of legal clauses to protect the Company

  • Analyze proposal T&C and assumptions and SOW to mitigate business risks for clients, partners and suppliers

  • Ensure consistency between liability insurance contracts and the Company’s contractual commitments

  • Other management-related duties as assigned appropriately


Qualifications



  • 7+ years of experience in IT or consulting services

  • Bachelor’s degree or additional relevant experience

  • Excellent understanding of the different phases of IT project implementation

  • Ability to successfully communicate client tender objectives and their main characteristics to the delivery and sales teams through oral and written presentations

  • Strong interpersonal skills: capacity to work in teams of various sizes, with employees with different technical abilities and professional authority

  • Ability to manage and coordinate service and information requests from stakeholders with proactive means of communication

  • Solid knowledge of software tools such as Word, Excel, PowerPoint, Acrobat

  • Knowledge of Contact Centers and CRM is an asset

  • Experience in project management is an asset

  • Ability to analyze and write proposals

  • Exceptional writing skills

  • Strong organizational skills, precision and great attention to detail

  • Fluency in English and French (spoken and written) is mandatory


Objectif Du Poste :


Le spécialiste des propositions et des contrats travaillera en étroite collaboration avec diverses entités au sein de la société pour le développement et la conclusion de diverses propositions.


Fonctions :



  • Planifier et surveiller les activités de développement pour respecter les délais

  • Analyser les documents d'appel d'offres

  • Examiner les clauses contractuelles et vérifier la conformité des propositions

  • Assembler la proposition et en assurer la qualité

  • Assister aux réunions de l'équipe de proposition

  • Améliorer le processus de proposition/SOW pour atteindre une efficacité maximale


Le Spécialiste Gérera Également Les Documents Contractuels Pour L'entreprise (portée Des Travaux, Demandes De Modification, Horaires De Stock, Contrats De Soutien, Contrats D'abonnement, Etc.). Ses Responsabilités Incluent :



  • Les mettre en œuvre, les réviser, les adapter et, si nécessaire, faire appel à un avocat pour les examiner

  • Mettre en place un processus de conformité pour toutes les parties prenantes

  • Examiner le processus de développement et l'optimiser

  • Réviser les grilles SOW et les conditions de travail. Apporter toute amélioration utile lorsque possible et les automatiser

  • Protéger l'intérêt supérieur de la société en examinant les termes et conditions de tous les documents juridiques (MSA, NDA, contrats de toutes sortes, contrats avec les clients, contrats avec les freelances, l'autorité de signature du Conseil…)

  • Préparer des listes et des grilles pertinentes.

  • Garantir la cohérence des clauses juridiques pour protéger la société

  • Analyser les conditions générales de la proposition, les hypothèses et les SOW afin d'atténuer les risques commerciaux pour les clients, partenaires et fournisseurs

  • Garantir la cohérence entre les contrats d'assurance responsabilité civile et les engagements contractuels de la Société

  • Autres tâches liées à la gestion selon les attributions appropriées


Qualifications (Français)



  • 7+ ans d'expérience en informatique ou en services de conseil

  • Licence ou une expérience supplémentaire pertinente

  • Excellente compréhension des différentes phases de la mise en œuvre des projets informatiques

  • Capacité à communiquer avec succès les objectifs des appels d'offres clients et leurs principales caractéristiques aux équipes de livraison et de vente à travers des présentations orales et écrites

  • Compétences interpersonnelles solides : capacité à travailler en équipes de différentes tailles, avec des employés aux compétences techniques et à l'autorité professionnelle variées

  • Capacité à gérer et coordonner les demandes de services et d'informations des parties prenantes grâce à des moyens de communication proactifs

  • Solide connaissance des outils logiciels tels que Word, Excel, PowerPoint, Acrobat

  • La connaissance des centres de contact et du CRM est un atout

  • L'expérience en gestion de projet est un atout

  • Capacité à analyser et rédiger des propositions

  • Compétences exceptionnelles en écriture

  • Solides compétences organisationnelles, précision et grande attention aux détails

  • Maîtrise de l'anglais et du français (parlé et écrit) est obligatoire


Seniority Level


Mid-Senior level


Employment Type


Contract


Job Function


Other


Industries


Telecommunications

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Proposal and Contract Specialist Spcialiste des propositions et des contrats • Ottawa, ON, CA

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