Job Title : Application Administrator Lead (Atlassian)
Location : Montréal, QC (Hybrid 3x / week)
Job Type : Fulltime
English mandatory
Job Description :
This position will be part of the Client's Infrastructure Cloud Capability and Design team. The primary objective of this role will be to implement Atlassian products.
Responsibilities : Quality Assurance :
- Prepare test cases based on knowledge of how the system is designed, requirements and expected results. Execution of detailed test cases / scripts for functional testing and regression testing. Track any issues and follow up on the related resolution.
- Coordinate user acceptance testing with business end-users of application.
- Ensure the quality of documents and other deliverables meets quality standards, appropriate methodology and acceptance criteria.
Operational Support :
Setup, configuration, and administration of the JIRA environment.Provide User Management and support for local and remote users, manage system access across groups to ensure compliance, and maintain best practices.Create and manage security schemes, custom fields and configurations.Install, manage and administer JIRA add-ons, plugins, and extensions.Gather requirements for business processes and determine ways to optimize / improve JIRA setup and workflows, as well as identify where functionality can / cannot meet user requests.Develop metrics dashboards and advanced filters in JIRA to provide end-users and business leadership with meaningful operational / performance metrics and status reports.Implement Tools upgrades, and coordinate infrastructure maintenance and system migrations.Develop process, procedures, and governance in support of JIRA usage.Project Management :
Participate in or lead project initiation processes related to a project charter and work breakdown structure.Deliver the intended BAOS responsibilities on time and within budget.Participate in or lead (when necessary) project closure processes.Manage time to designated budget; record time to project work appropriately.Requirements :
Bachelor’s degree in a related field or equivalent knowledge and a minimum related work experience of 5+ years in the areas listed below.Expert-level experience with the Atlassian products : Jira, Confluence, Crowd, AdobeSign, Bitbucket, Qtest, MiroExpert in the delivery of CI / CD (Continuous Integration Continuous Development) solutionsAbility to perform as Lead technician in integrations or implementations of any of the Atlassian tool suiteAble to train on functional support and use of the Atlassian tool suiteExperience with Setup, configuration, and administration of the JIRA / Crowd / Confluence environmentWe can offer you :
A multinational organization with 55 offices in 20 countries and the possibility to work abroad15 days (3 weeks) of paid annual leave plus an additional 10 days of personal leave (floating days and sick days)A comprehensive insurance plan including : medical, dental, vision, life insurance, and long term disabilityFlexible hybrid policy to fit your scheduleRRSP with employer’s contribution up to 4%A higher education certification policyOn-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated coursesCoaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groupsCutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firmsA truly diverse, fun-loving and global work culture