guest service supervisor - hotel

Tasks

• Co-ordinate activities with other work units or departments
• Establish work schedules and procedures
• Perform same duties as workers supervised
• Prepare and submit reports
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Assist clients / guests with special needs
• Co-ordinate, assign and review work
• Hire and train staff in job duties, safety procedures and company policies
• Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
• Requisition materials and supplies
• Perform preventive maintenance
• Ensure health and safety regulations are followed

Transportation / travel information

• Valid driver's licence

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Large workload
• Overtime required
• Standing for extended periods
• Tight deadlines
• Work under pressure

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Flexibility
• Initiative
• Interpersonal awareness
• Judgement
• Organized
• Team player

Other benefits

• Other benefits
• Work Term : Permanent
• Work Language : English
• Hours : 40 hours per week