Reservations Agent

Job Description

Job Description

The Reservations Agent plays a vital role in establishing a positive experience for our guests as they are the first interaction before arriving on property. The Reservations Agent ensures their holiday is booked according to their requirements and that the hotel team is ready for their arrival, delivering an elevated guest experience. This role is the face of the Hotel and is positioned to gain an exemplary understanding of all operations. This knowledge will provide strength to the successful candidates’ professional experience, opening opportunities of advancement internally and externally throughout the Tourism / Hospitality industry.

Compensation Information : $20.60 per hour

Physical Requirement : Light, work activities involve handling loads of 5 kg but less than 10 kg; predominantly working in an indoor setting.

This job position requires physical presence at the designated location.

The perks and benefits you’ll get to enjoy :

• Winter / Summer Season Lift, Trail and Golf passes
• Initial entitlement to three weeks of paid vacation
• Benefits plan and additional wellness components, including Health Spending Account and EFAP
• Participation in our RRSP and matching DPSP programs
• Company supported training and professional development opportunities
• Dining discounts within our hotel & Resort-owned outlets
• Retail discounts in our Resort-owned outlets
• Friends and family rates at the Sun Peaks Grand Hotel
• Reciprocal programs with partnering ski areas & hotels
• Eligibility for our ‘Pay for Performance’ incentive bonus program (after qualifying period), awarded to top performers

Skills you bring with you :

Primary Responsibilities :

Why join us?

We are Canada’s second-largest ski area and a passionate team committed to providing the finest mountain resort experience to our guests.

Our people are at the heart of what we do, making a difference to our guests and our workplace every single day. That’s why we invest in the employee experience; to ensure everyone can be at their best and live our values.

No matter who you are, or your career journey to date, once you join the team at Sun Peaks, you’ll get to feel part of our special community right away. You and your wellbeing matter to us; you’ll have plenty of opportunities to grow and learn, as well as enjoy everything our beautiful mountain resort has to offer. In return, we expect you to be passionate about working together to create special memories for our guests, while taking care of our precious environment for others to enjoy into the future.

We are an equal opportunity employer, committed to building a diverse and inclusive culture, and encourage applications from all qualified individuals.

We acknowledge that we live, work, and play on the traditional territory of the Secwépemc People.

Apply Now (copy & paste the link into a new browser) : -d24c-5099-58e6- 32390ef1e191 / apply?source=3530642 -CS-58771