systems technical support analyst
BDT SOLUTIONSScarborough, ON, CA16 days ago
Salary
CAD35 hourlyJob type
- Permanent
- Full-time
Job descriptionWork Term : Permanent Work Language : English Hours : 30 hours per week Education : College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience : 2 years to less than 3 years
Work setting
- Help desk
- Private sector
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Provide customer service
- No supervision responsibility
- CompTIA Security+ Certification
- Network+ Certification
- A+ Certification
- Shell script
- Servers
- Desktop applications
- Enterprise Applications Integration (EAI)
- Programming languages
- Software development
- Python
- SAP (FI / CO / HR / MM / OT SD)
- MS Active Directory
- JavaScript
- MS Office
- Visual Basic
- Project management
- Repetitive tasks
- Attention to detail
- Sitting
- Computer
- Internet access
- Accurate
- Excellent oral communication
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
- Do you have the necessary equipment for remote work (i.e. internet, home office, etc.)?
- Parking available
Tasks
Supervision
Certificates, licences, memberships, and courses
Computer and technology knowledge
Area of specialization
Work conditions and physical capabilities
Own tools / equipment
Personal suitability
Screening questions
Other benefits