Quinte Health at Home Coordinator

Position Summary

Reporting to the Manager Patient Flow the Quinte Health at Home Coordinator is responsible for the effective management of processes and resources as they relate to the Quinte Health at Home Program. This would include identifying appropriate patients for bundled care ensuring referrals are appropriate from primary care or HCCSS supporting effective discharge planning with interprofessional teams and acting as a liaison between the home and community care provider and Quinte Health hospital care team including physicians. This role is accountable for contributing to the overall Quinte Health strategy and actively promoting and supporting patient and family centred care. This position may be working Monday to Sunday.

Required

Degree in a regulated health profession (BScN BScPT BScOT MSW MScSP)

Current member of applicable regulatory College in good standing

1 year experience in last 5 years liaising with community partners or coordinating hospital bases home care

Knowledge of community and government resources and associated legislation

Exceptional assessment negotiation and problem-solving skills

Exceptional interpersonal communication organization and time management skills

Ability to build and maintain relationships with hospital staff and external stakeholders and manage conflicting priorities

Ability to work in a fast-paced environment

Ability to work independently and collaboratively with a team

Effectively works within a team across multiple programs

Ability to wear personal protective equipment effectively as required

Demonstrated commitment to customer service and teamwork

Supportive of a practice model that encourages accountability communication value for money mutual respect and cooperation

Proficiency with computer and software is essential

Demonstrated attention to detail with documentation data collection and stakeholder reporting

Duties

Receive referrals (from ED inpatient primary care) and determine completeness eligibility and appropriateness for program

Liaise with hospital staff physicians and primary care to obtain appropriate information for referrals

Engage with patients and families to develop plans for transition

Act as a program ambassador and educate patients families and staff on the program

Work collaboratively with the home and community service provider CCS and other stakeholders to effectively transition patients

Collaborate with home and community partners and external stakeholders to identify plan and implement strategies to enhance patient flow

Be a driver for improving uptake of home to wait philosophy and facilitate timely discharge from acute or post-acute care to home

Lead daily care huddles with community partners

Follow up on program patients and progress towards identified goals

Complete home visits as required

Ensure effective transition plans are in place prior to discharge form the bundled program

Recording required data analysis of data and reporting any trends

Identify and report any opportunities for program improvement

Our family of four hospitals play an integral role in improving lives and creating healthier communities. We work together as one team across our hospitals to provide local and regional health care services and also work in partnership with our communities to improve access to high-quality care close to home. We are incredibly fulfilled by the work that we do and proud of our dynamic teams of staff physicians and volunteers who care deeply about our patients and each other. We dont just serve our communities we are part of them. We live here raise our families here and quite often retire here in the community that we love. Quinte Health is always looking for compassionate dedicated people to join our team. We have a wide range of exciting roles some which involve working across more than one of our hospitals and some which are situated at just one hospital.

Physical Demands Analysis

Strength

Required Occasionally lifting and carrying average weight 20 pounds and max 50 pushing / pulling average 10-15 pounds and max 30 pounds patient assist approx. 100 pounds.

Mobility

Required Constantly standing

Required Frequently walking bending / stooping

Required Occasionally sitting twisting / turning bending crouching / squatting kneeling and

Required Rarely balancing climbing.

Dexterity

Required Frequently forward shoulder movements gripping / grasping pinching neck elbow shoulder wrist and back normal range of motion

Required Occasionally fine finger movements shoulder movements (up / down) and

Required Rarely foot action.

Equal Opportunity

We thank all interested candidates for their response however only those chosen for an interview will be contacted. Quinte Health is an equal opportunity employer committed to meeting needs under the Canadian Charter of Rights and Freedom and the Ontario Human Rights Code. Our Recruitment process follows the Accessibility for Ontarians with Disabilities Act in order to provide a fair and equitable process for all candidates. Applicants requiring accommodation through the recruitment / interview process are encouraged to contact the Human Resources Department at x2577 or for assistance.

Required Experience :

IC

Key Skills

EMR Systems,Employee Relations,Typing,Patient Care,Clerical Experience,HIPAA,Computer Skills,EMT Experience,Medical Terminology,Transcription,Epic,Phone Etiquette

Employment Type : Full Time

Experience : years

Vacancy : 1