It’s not a package. It’s a promise®.
As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you . The places we go, the elements we brave, the promises we deliver – it’s all possible because of our people . So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you too.
Job Details
Since its establishment in 1960, Purolator has become Canada’s leading integrated freight, package and logistics solutions provider. Our team operates under a strong set of corporate values that guide us in all we do for our employees. Purolator is an employer committed to offering our employees rewarding work with opportunities for collaboration and career development. We offer a competitive total rewards package that includes a Competitive Salary, Comprehensive Benefits Package and Pension Plan, an Employee Family Assistance Program, Employee Shared Ownership Program and Employee Discounts.
We believe that developing a winning team of employees is critical to achieving our vision of making Canada stronger by delivering our customers’ promises. Don’t miss this opportunity to be part of a national organization that plays a meaningful role in the lives of all Canadians.
Apply today!
Location : Winnipeg Depot - 1935 Sargent Ave, Winnipeg MB
Working Hours : Monday to Saturday availability required, varying shifts. 20 hours (guaranteed) per week.
Wage : $20.24 per hour
- Please note : this position is a temporary, seasonal position that is likely to end at the end of December / beginning of January
Description
Customer Service Orientation -
Serving our customers in the most efficient and courteous manner on the telephone and in person Up-selling and cross selling Corporate Products and ServicesHandling customer complaints and inquiries Problem SolvingWorking to resolve problem shipmentsWorking to resolve equipment and technology challengesWorking with Head Office, local management, Drivers, warehousing staff, account managers and other Corporate partners to ensure excellence in customer serviceRelationship BuildingBuilding a positive relationship with Head Office, local management, Drivers, Warehousing staff, account managers and other Corporate PartnersBuilding a positive relationship with customersBuilding a positive relationship with key contacts – Vendors, building tenants, etc.Technology Assisting customers with shipping details and account challengesLoading, scanning, logging and calling resolution freightCash reconciliation including deposits, key controlCommunicationResponsibilities
Communicating in a positive manner with Head Office, local management, Drivers, warehousing staff, account managers and other Corporate partners orally and in writing Listening to customers and key partners Communicating to customers and key partners in a positive mannerPersonal Responsibility and AccountabilityCompliance to all Corporate Polices and Procedures (including uniforms)Adhering to all Safety StandardsBeing on time / attendanceLiving the Purolator ValuesRepresenting the Purolator Values to Customers and key partners and, other duties as assigned by managementKey Areas of FocusCustomer service orientation Ability to problem solveExcellent in relationship building Experience and adaptation to using technologyExcellent communication skillsTakes personal responsibility and accountability for actions and situations3-12 Months Customer Service Experience preferred3-12 Months Retail Experience preferred3-12 Months using technology / POS system Experience preferredAbility to lift 70lbs. / stand for 3 hour intervals Professional communication skills : oral communication (telephone and in person)Written communication; and listening skillsProven track record of personal responsibility and accountability- including attendance, uniform compliance and attention to detail Experience working in a team environment and independently an assetExperience working in an environment with safety standards an asset"POSTING DETAILS
Location : 506 - Winnipeg
Working Conditions : Retail Center Environment
Posting Number : 65717
