Learning Management System Administrator

Job Description

We are hiring a Training Systems Analyst to support the Learning and Development team within the Human Resources department of a major energy infrastructure company. This role will play a key part in managing and enhancing Learning Management Systems (LMS), with a primary focus on Workday Learning and SuccessFactors. You'll be instrumental in maintaining data integrity, improving reporting processes, and ensuring smooth LMS operations across the organization. Key Responsibilities

• Provide daily support and ongoing administration for LMS platforms (Workday and/or SuccessFactors)
• Troubleshoot and resolve technical issues related to learning systems
• Perform regular audits to verify data accuracy and compliance
• Support and guide LMS users, including learning admins and support staff
• Maintain documentation, workflows, and standard operating procedures
• Develop, update, and distribute training dashboards and reports
• Leverage Power BI to design insightful visualizations and dashboards
• Collaborate with stakeholders to support LMS governance and issue resolution
• Monitor and manage LMS updates and version releases

Required Qualifications

• Bachelor’s degree in Business, Information Systems, or a related discipline
• Minimum 6 years of relevant professional experience (intermediate level candidates will be considered)
• Hands-on experience working with LMS platforms, particularly Workday Learning and/or SuccessFactors
• Solid command of Microsoft Excel and other tools in the Microsoft Office Suite
• Fast learner with the ability to grasp technical system processes and functionality
• Strong analytical and troubleshooting skills, with a systems-thinking mindset
• Must be legally eligible to work in Canada

Assets / Preferred Skills

• Prior experience working with Power BI, Power Query, Power Automate, or enterprise Data Lakes
• Proven problem-solving experience in complex LMS environments or enterprise training systems