Sr. Network Services Analyst

Being a part of BrokerLink, means you live our values: to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment is present.

We want like-minded individuals who want to provide the highest level of customer service, who carry themselves with utmost professionalism.

We want to invest in you! Your success is our success and our purpose of “we’re here to help people” is what motivates us to keep the amazing talent we attract, for a long time. We want to bring out the best of all our team members! Offering countless opportunities to grow and an environment which values our most important assets, you, our team members. We have over 200 offices across Canada, ask us about our flexible work arrangements!

The position:

We are looking for a Sr. Network Services Analyst to join BrokerLink and work out of one of our offices in Alberta, Ontario, or Atlantic region on a Permanent FT Basis.

The Senior Network Services Analyst is responsible for the design, implementation, and optimization of enterprise network infrastructure with a strong focus on Cisco Meraki technologies. This role ensures network reliability, security, and scalability across multiple sites, supporting business continuity and digital transformation initiatives.

As part of our employee promise, here are some of the many perks of working with us:

• Flexible health and dental insurance benefits package
• Personal Spending amount to invest in your healthy lifestyle
• RRSP - Registered Retirement Savings Plan with Company matching
• ESPP - Employee Share Purchase Plan (TSX:IFC) program with matching aspect
• ‘Dress for your day’, dress according to your daily schedule
• Competitive compensation package with bonus aspect
• Employee discount program, including Apple, Bell, Rogers and more!
• Paid Time Off in the form of: Personal days, Volunteer days, Exam/Study Time, Jury Duty and starting at 3 weeks of vacation per year!
• Working for an employer who is regularly recognized as one of Canada’s best employers such as Kincentric 2024

What the Role Entails:

• Network Architecture & Design
• Develop and maintain network architecture leveraging Cisco Meraki MX, MS, and MR platforms.
• Lead SD-WAN deployments and VPN architecture for secure, resilient connectivity.
• Operations & Troubleshooting
• Perform advanced diagnostics and resolve complex LAN/WAN/Wi-Fi issues.
• Monitor network performance and implement proactive improvements using Meraki Dashboard and analytics tools.
• Security & Compliance
• Collaborate with security teams to enforce firewall policies, segmentation, and Zero Trust principles.
• Ensure compliance with internal standards and regulatory frameworks.
• Documentation & Standards
• Maintain accurate network diagrams, SOPs, and configuration baselines.
• Contribute to continuous improvement of network governance processes.
• Leadership & Mentorship
• Provide technical guidance to junior analysts and cross-functional teams.
• Act as a subject matter expert for Meraki technologies within the organization.

The Successful candidate will have:

*If you feel you have the equivalent skills, please apply*

Education:

• Bachelor’s degree in computer science or information technology,
• or related field,
• or equivalent experience.

Experience:

• Minimum 10 years of progressive experience in enterprise networking.
• Extensive hands-on expertise with Cisco Meraki solutions (MX, MS, MR).

Technical Skills:

• Strong knowledge of routing/switching protocols (BGP, OSPF, VLANs, QoS).
• Experience with SD-WAN, VPN, and cloud-managed networking.
• Familiarity with network security technologies (firewalls, IDS/IPS, SASE).

Certifications:

• CCNP or Higher.
• Meraki CMNA/CMNP strongly preferred.

Key Competencies

• Analytical problem-solving and decision-making.
• Ability to manage large-scale, multi-site projects.
• Strong communication and stakeholder engagement skills.

Working Conditions

• Standard office environment with occasional travel to branch sites.
• Hybrid work model (2 days in office per week).
• Participation in on-call rotation for critical incident response.