Service Administrator

• Ensuring all labour tickets are entered accurately.
• Ensure all necessary documents (HSE, service report, work order, P.O.s) are included in the service folder.
• Create efficiency reports and provide analysis to the Manager, Service & Parts.
• Record errors and follow-ups from service reports.
• Facilitate vendor qualification to get on-site (WCB, Insurance, COR, ISNetworld, certificates).
• Maintain training records for technicians.
• Assist with reception coverage as required.
• Filing service documents and ensuring proper organization.
• Keep the Service Coordinator informed of any issues relating to the Service Department.
• Provide support in other departments and contribute to special projects as needed.
• Perform other administrative duties as assigned and work closely with other departments within Customer Service.
• Proficient use of Microsoft Office, including Excel and Word.

• High school diploma; additional education or certification in administrative support or related field is an asset.
• 1 to 3 years of relevant administrative experience.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook), with a strong understanding of Excel, including creating Pivot Tables.
• Excellent written and verbal communication skills.
• Ability to prioritize and multitask effectively in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Experience managing digital and physical records and files.
• Ability to work both independently and as part of a team.

Equation Staffing Solutions is a successful, award-winning Calgary based staffing and recruitment agency specializing in the placement of candidates on a temporary, contract or permanent basis. The industries we serve include oil and gas, warehousing & transportation, finance & accounting, banking, health care, educational institutions, engineering & technology, manufacturing, construction, agriculture and all levels of government. The job families we place people in comprise of general office & admin support, human resources, customer support, warehousing, trades, machine operators, production, accounting, records management, business management & information management.