Player Development Associate-PET

Job Description

Position Summary : Under the general direction of the Regional Marketing Manager (OGELP), the primary responsibility of the Player Development Associate is to aggressively market current offers or promotions to casino guests and facilitate the development of players within the respective region / sites. The Player Development Associate ensures adherence to the Company’s policies and procedures, motivates and leads by example and supports Great Canadian’s learning environment while establishing a safe and welcoming work environment for all team members.

Key Accountabilities

Marketing & Player Development Goals :

• Meet or achieve assigned marketing and revenue goals.
• Conduct calls to potential guests to promote our service offerings.
• Secure guest commitment on service offering available.
• Follow up with guests thanking them for their visit and checking for satisfaction as well as offering to book next visit.
• Effectively book reservations and follow up to confirm arrangements.
• Ensure appropriate room type and welcome amenities, arrange shows, meal, and transportation comps upon requests.

Guest Data Sourcing, Tracking And Reporting

Relationship Building

Educational And Functional Requirements

Must be able to work varied shifts, including evenings, weekends and holidays.

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